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Senior Benefits Program Analyst
3 months ago
Job Title: Senior Benefits Program Analyst
Job Overview: The Senior Benefits Program Analyst plays a crucial role in executing advanced technical operations within public assistance initiatives. This position entails assessing eligibility for various benefits, performing quality assurance evaluations, and offering support to fellow analysts. The work is conducted autonomously, requiring extensive knowledge of program regulations and standards.
Key Responsibilities:
- Engaging with service providers to facilitate timely payments
- Evaluating program effectiveness and compiling analytical reports
- Contributing to task forces and guiding new team members
- Assessing cases for precision and pinpointing discrepancies
- Providing statistical insights to bolster budget proposals
- Conducting interviews with clients to determine program eligibility
- Generating quality assurance reports and actionable recommendations
- Clarifying program specifics to clients and performing necessary follow-ups
- Managing a diverse caseload of clients with intricate issues
- Acting as a resource for colleagues and the public regarding public assistance initiatives
- Maintaining comprehensive records and submitting necessary documentation
Qualifications: Applicants should possess substantial knowledge of relevant laws and regulations, an understanding of human behavior, and familiarity with financial assistance programs. Proficiency in office software, along with the ability to handle complex cases, train personnel, and communicate effectively, is essential. Educational background and experience in benefits programs are mandatory.
Become a part of our dedicated team and contribute positively to the community by considering the Senior Benefits Program Analyst position.
