Technical Support Specialist

4 weeks ago

Brampton, Ontario, Canada AUREUS INFOTECH INC Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at AUREUS INFOTECH INC. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and ensuring that their issues are resolved in a timely and efficient manner.

Key Responsibilities:
  • Provide technical support to customers via phone, email, and in-person
  • Troubleshoot and resolve technical issues with software, hardware, and network systems
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technology trends and advancements
Requirements:
  • 1-2 years of experience in a technical support role
  • Strong technical skills and knowledge of software, hardware, and network systems
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
Language:

English

Work Hours:

35 hours per week

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