Supervisor of Retail Operations

1 week ago


Victoria, British Columbia, Canada SHOPPERS DRUG MAT 269 Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at SHOPPERS DRUG MART 269. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Team Management: Supervise and coordinate the activities of sales floor staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock counts and efficient stockroom operations.
  • Customer Service: Foster a positive and welcoming store environment, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Merchandising and Visual Displays: Collaborate with the visual merchandising team to create visually appealing store displays and maintain a clean and organized store environment.
  • Reporting and Analysis: Prepare and submit regular sales reports, analyzing sales data to identify trends and opportunities for growth.
  • Recruitment and Training: Recruit and train new team members, providing on-the-job training and coaching to ensure they have the skills and knowledge needed to succeed in their roles.
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a retail leadership role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong analytical and problem-solving skills


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