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Client Support Specialist
3 months ago
As a Customer Service Representative at CALCULUS FINANCIAL, you will play a vital role in ensuring client satisfaction and maintaining strong relationships with our customers.
Qualifications- Education: Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years.
- Experience: A minimum of 2 years and less than 3 years in a related field.
- Industry: Financial management/services.
- Willingness to relocate may be required.
- General office setting.
- Manage and balance daily financial transactions.
- Process various banking transactions efficiently.
- Promote and provide information on financial products and services.
- Store, update, and retrieve essential financial data.
- Address inquiries and resolve issues related to customer accounts.
- Assist clients by answering their questions and providing necessary information.
- Proficient in MS Windows and MS Office Suite (Access, Excel, Outlook, PowerPoint, Word).
- Ability to maintain attention to detail in a fast-paced environment.
- Capable of meeting tight deadlines and working under pressure.
- Strong accuracy and client-focused approach.
- Excellent interpersonal skills and flexibility.
- Good judgment and organizational skills.
- Team-oriented with effective time management abilities.
- Free parking available.
- Permanent employment opportunity.
- Work language: English.
- Work hours: 35 to 40 hours per week.