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Night Auditor

2 months ago

High River, Canada Heritage Inn Hotel Full time
{"title": "Night Auditor Position", "description": "

Heritage Inn Hotel & Convention Centre in High River, Alberta is seeking a Night Auditor to join our team.

**Key Responsibilities:**

• Answer and direct calls in a professional manner.

• Process and confirm room reservations in a timely and accurate manner.

• Greet, register, and assign rooms to arriving guests.

• Present statements of charges to departing guests and receive payments.

• Perform daily reporting using computerized and manual systems.

• Answer enquiries regarding guest services and provide excellent customer service.

• Process guest registrations through email, telephone, or in-person.

• Maintain a clean and organized work area, ensuring equipment is functional and stocked.

• Reconcile online reservations daily.

**Requirements:**

• Be a hardworking, positive, and proactive individual.

• Possess excellent written and oral communication skills.

• Demonstrate exceptional organizational skills and attention to detail.

• Provide professional telephone etiquette and handle customer-related concerns.

• Work cooperatively with others and maintain a professional appearance.

• Be available for night and weekend shifts.

", "lang_code": "en"}