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Grocery Store Operations Manager

2 months ago


Kitchener, Ontario, Canada House of Friendship Full time
Job Summary

We are seeking a highly skilled and experienced leader to join our team as a Grocery Store Operations Manager. As a key member of our management team, you will be responsible for leading and developing a team of supervisors and their teams, ensuring the smooth operation of our grocery department.

Key Responsibilities
  • Lead, develop, and support a team of supervisors and their teams, including coaching, development, and conflict management.
  • Recruit, retain, train, and onboard staff, volunteers, and students, ensuring a high-performing team.
  • Manage program operations, including program development, budgeting, resource allocation, and relationships with funders and community partners.
  • Ensure staff and participant safety, and maintain accurate and efficient documentation and data entry.
  • Represent our organization at community development and neighborhood meetings, and engage in community consultation and development initiatives.
  • Provide strategic oversight of tracking, documentation, and progression towards permanent housing through our database.
  • Engage with local, provincial, and federal associations related to supportive housing, affordable housing, addictions, mental health, and homelessness.
Requirements
  • University degree in Social Work, Counselling, or related field of study.
  • Experience in collaboration, program development, and implementation.
  • Emotional intelligence, resilience, communication, conflict management, and problem-solving skills.
  • Ability to work professionally as a team member with staff, participants, and community members.
  • Strong intercultural competency and ability to recognize and respect cultural diversity.
  • Dependability, professionalism, flexibility, and a positive attitude.
What We Offer
  • Full-time benefit plan, including extended health care, dental, group life, accidental death and dismemberment, long-term disability, and flexible spending account.
  • Retirement plan with a matched group pension plan, group RRSP, and group tax-free savings account.
  • Generous compensation package, including a pay grid developed using leading pay practices in the not-for-profit sector.