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Senior Inventory Supervisor

3 months ago

Vancouver, British Columbia, Canada Pottery Barn Full time

We invite you to consider a career with us at Pottery Barn. Even if you feel you do not meet every qualification outlined in this job description, we encourage you to explore this opportunity.

About Our Team

Our goal is to improve the quality of our customers' home experiences. We prioritize the customer in all our endeavors, guided by our core values: a People First culture, commitment to quality, integrity, and corporate responsibility.

Role Overview: Senior Inventory Supervisor

In this position, you will lead by example, demonstrating how to engage with customers, promote the brand's lifestyle, and deliver outstanding service. You will implement and maintain operational standards that safeguard the brand's image and interests. Collaborating with the management team, you will enhance individual performance and establish effective routines that drive productivity and efficiency.

  • Oversee Back of House operations: inventory management, receiving, shipping, stockroom organization, and markdown execution.
  • Facilitate customer fulfillment across all channels, ensuring that services meet customer needs while preserving profitability and brand integrity.
  • Train and mentor team members on productivity and performance related to inventory management and fulfillment processes.
  • Manage shipping and processing areas to ensure efficient handling of incoming and outgoing merchandise.
  • Conduct regular audits and reconciliations to minimize loss and establish daily practices that prevent shrinkage.
  • Foster a respectful environment where all associates are treated with dignity, in line with our People First Philosophy.

Qualifications

  • Strong communication, organizational, and leadership abilities.
  • Proven track record of motivating and influencing others through personal example.
  • 1-3 years of retail experience, with a preference for management experience.
  • 1-2 years of experience in home-related or specialty roles (e.g., design, visual merchandising, stockroom duties) is preferred.

Physical Requirements

  • Ability to remain mobile on the sales floor for extended periods.
  • Capacity to lift and move medium to large items, up to 75 lbs., using appropriate equipment and safety measures.
  • Full-time associates should have flexible availability to meet business needs.
  • Part-Time Flex associates must be available for a minimum of two shifts on weekends and two during the week.

Commitment to Diversity, Equity & Inclusion

We believe that a culture centered on diversity, equity, and inclusion fosters innovation, builds high-performing teams, and enhances customer experiences. We strive to create a workplace where authenticity is valued, and individual differences are recognized and appreciated.

Benefits

This position offers a competitive compensation package, which includes pay and benefits based on various factors such as education, experience, and location.

Potential benefits include:

  • A generous discount on all Pottery Barn products.
  • Retirement savings plans and investment opportunities.
  • A wellness program supporting physical, financial, and emotional health.
  • Paid time off for vacations and holidays (for full-time associates).
  • Health benefits, including dental and vision insurance (for full-time associates).

Your Path to Growth

  • Personal development plans and career advancement discussions.
  • Annual performance evaluations.
  • Opportunities for cross-brand and cross-functional career growth.
  • Access to online learning resources and leadership development programs.

Pottery Barn is an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace.