Supervisor at Non-24 Hour Housing Program

4 weeks ago

Toronto, Ontario, Canada Homes First Full time
Job Title: Supervisor at Non-24 Hour Housing Program

Homes First Society is seeking a skilled and compassionate Supervisor to join our team at the Non-24 Hour Housing Program. As a Supervisor, you will play a vital role in supporting our staff and clients in achieving their goals.

Key Responsibilities:
  • Supervise a unionized workforce within the context of the Collective Agreement.
  • Provide case management expertise and support to the Housing staff.
  • Develop and implement programs focused on the optimization and continuous improvement of Homes First performances and practices.
  • Manage employee performance and perform necessary administrative duties.
  • Implement and maintain a system for collecting relevant statistics needed for evaluations and funding proposals.
  • Manage databases, case management systems, and billing systems.
  • Ensure effective communications with other departments within Homes First Society and with external agencies.
  • Prioritize and assign responsibilities and duties to team members.
  • Work with frontline staff to develop individualized case plans with tenants and help them achieve their goals.
  • Ensure that all documentation is completed to agency standards.
Qualifications:
  • Post-secondary education in a related field or equivalent in education and experience.
  • At least 3 years' experience working with people who are homeless, under-housed, and dealing with addictions and mental illness.
  • At least 1 year's experience supervising unionized staff.
  • Demonstrated experience performing assessment, advocacy, referral, and case management functions.
  • Ability to work effectively in a collaborative team environment.
  • Excellent communication, organization, and time management skills.
  • Knowledge of relevant laws, standards, and guidelines, including the Ontario Landlord and Tenant Board.
  • Knowledge of resources and services available in the community.

Homes First Society is an equal opportunity employer and is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodations through any stage of the recruitment process, please let us know and we will work with you to meet your needs.

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