Mail Service Representative
1 week ago
Job Overview
At Sun Life, we're seeking a highly organized and detail-oriented Mail Service Representative to join our Canadian Document Services team. As a key member of our production process, you'll play a vital role in ensuring service standards are met daily.
Key Responsibilities
- Deliver mail and packages to various locations within the office
- Process and sort mail and packages using Canada Post and Purolator services
- Ensure the quality of materials processed and maintain a high level of accuracy
- Understand and adhere to end-to-end processes for Canadian Document Services
- Communicate effectively with colleagues and stakeholders to drive process enhancements
- Maintain a professional and positive attitude in all interactions with Sun Life employees
- Recognize and address customer and business needs to ensure seamless service delivery
Requirements
- Bilingualism (French and English) is required for effective communication with colleagues and stakeholders
- High attention to detail and accuracy in all work tasks
- Strong customer service skills and problem-solving abilities
- Proficiency in computer systems and ability to work in a fast-paced environment
- Ability to lift items weighing up to 75 lbs and work overtime as needed
- Reliability Status through the Government of Canada is required prior to start date
Why Work at Sun Life?
- Flexible benefits to meet the needs of you and your family
- Opportunities for career growth and development
- A collaborative and inclusive work culture
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