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Customer Service Representative

2 months ago

Montreal, Quebec, Canada Lifemark Full time
Customer Service Representative

Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.

As a Customer Service Representative, you will be the first point of contact for our patients and will be responsible for providing exceptional customer service and administrative support.

Key Responsibilities:

  • Answering the telephone and greeting clients
  • Responding to inquiries and helping clients with problems
  • Processing incoming and outgoing mail, courier and faxes
  • Providing administrative support under the direction and support of the office manager and clinic director
  • Monitoring and ordering office and clinic supplies
  • Assisting with photocopier/fax maintenance

Qualifications:

  • In-person and Telephonic customer service experience, ideally from a medical clinic setting
  • Understanding of medical terminology is an asset
  • Health-related educational background is preferred

What We Offer:

Lifemark is committed to providing a positive and supportive work environment. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.

How to Apply:

Visit our website for more information and to apply for this exciting opportunity.