Reliability and Availability Specialist

4 weeks ago


Old Toronto, Ontario, Canada Canadian National Railway Full time

At Canadian National Railway, we collaborate to propel our organization—and North America—forward. Become a part of our Information & Technology (I&T) division, a vital component that ensures our operations remain efficient and secure. Our teams leverage agile methodologies to automate and digitize our railway systems, allowing our workforce to concentrate on tasks that add value. You will have the opportunity to enhance your skills and advance your career within our close-knit, safety-oriented culture, working together as ONE TEAM. The roles we offer are significant because the work we undertake is impactful.

Position Overview

The Specialist in Reliability-Availability-Maintainability (RAM) is responsible for conducting RAM analysis and engineering to support I&T solutions. The primary objective is to guarantee that these solutions exhibit high levels of robustness, reliability, and availability. This encompasses system and product evaluation, modeling, and requirements assessment during the development phase, as well as analyzing field RAM data to establish solution RAM Key Performance Indicators (KPIs) and initiate corrective action programs.

Key Responsibilities
  1. RAM Assessments for Solutions
    • Review and validate solution requirements concerning RAM
    • Identify non-functional requirements and performance targets for RAM
    • Conduct analysis and modeling to forecast RAM behavior
    • Comply with the I&T Development Process
  2. Field Performance Evaluation of Solutions
    • Assign requirements to solutions and products to facilitate the measurement of RAM KPIs
    • Utilize field performance data to pinpoint key contributors and implement corrective action plans as needed
  3. Vendor Product RAM Evaluations
    • Examine vendor specifications, testing outcomes, and analysis documentation
    • Engage in failure review sessions for selected vendors
    • Assess corrective action plans proposed by vendors
    • Ensure the completion of vendor corrective action plans
    • Leverage field performance data to identify key contributors and drive necessary corrective actions
Qualifications and Experience
  • 5-10 years of overall professional experience
  • 5 years of experience in RAM engineering for complex systems, or 7 years in product development for high reliability/availability, or safety-critical systems with accountability for product field performance
Skills and Knowledge
  • Familiarity with hardware and/or software design and development practices focused on high reliability and availability
  • Understanding of RAM analysis methodologies such as failure rate prediction, Reliability Block Diagrams (RBD), Markov models, Monte Carlo simulations, Failure Modes Effects Analysis (FMEA), and Fault Tree Analysis (FTA)
  • Experience in analyzing reliability and failure field data, statistical estimation, and Root Cause Analysis (RCA)
  • Strong critical thinking and judgment skills
  • Ability to quickly assimilate new information and apply it effectively
  • Capability to work independently and deliver results
  • Skill in organizing work to manage multiple projects simultaneously
Education and Certifications
  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, Computer Engineering, or a related field with equivalent experience
Preferred Qualifications
  • Knowledge of product design and standards specific to the rail industry
  • Understanding of operations within the rail or transportation industry
Work Environment

This role may necessitate occasional business travel within North America as per company policy.

This position is classified at a grade 9 level. For internal candidates, please note that the grade level may be adjusted based on the employee's experience.

About Canadian National Railway

Canadian National Railway is a premier transportation leader and trade facilitator. Essential to the economy, customers, and communities it serves, CN safely transports over 300 million tons of natural resources, manufactured goods, and finished products across North America annually. As the sole railroad linking Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500-mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is dedicated to programs that promote social responsibility and environmental stewardship. At CN, we operate as ONE TEAM, prioritizing safety, sustainability, and customer satisfaction, delivering operational and supply chain excellence to achieve results.



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