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Reliability and Availability Specialist

3 months ago


Old Toronto, Ontario, Canada Canadian National Railway Full time

At Canadian National Railway, we collaborate to advance our organization and the broader North American landscape. Become an integral part of our Information & Technology (I&T) division, a vital component that propels our operations forward. Our teams employ agile methodologies to automate and digitize our railway systems, ensuring optimal and safe operations while allowing our workforce to concentrate on value-driven tasks. You will have the opportunity to enhance your skills and career within our closely-knit, safety-oriented culture, working collectively as ONE TEAM. The roles we provide are significant because the work we undertake is impactful.

Position Overview

The Specialist in Reliability-Availability-Maintainability (RAM) is responsible for conducting RAM analysis and engineering to support I&T solutions. The primary objective is to guarantee that these solutions exhibit high levels of robustness, reliability, and availability. This encompasses system and product evaluations, modeling, and requirements analysis during the development phase, as well as the examination of field RAM data to establish solution RAM Key Performance Indicators (KPIs) and to initiate corrective action programs.

Key Responsibilities
  1. RAM Assessments for Solutions
    • Evaluate and authorize solution requirements concerning RAM
    • Identify non-functional requirements and performance targets for RAM
    • Conduct analyses and modeling to forecast RAM behavior
    • Comply with the I&T Development Process
  2. Field Performance Evaluation of Solutions
    • Assign requirements to solutions and products to ensure they facilitate the measurement of RAM KPIs
    • Utilize field performance metrics to pinpoint key contributors and implement corrective action plans as necessary
  3. Vendor Product RAM Evaluations
    • Assess vendor specifications, testing outcomes, and analysis documentation
    • Engage in failure review sessions for selected vendors
    • Examine corrective action plans proposed by vendors
    • Ensure the completion of vendor corrective action plans
    • Leverage field performance data to identify key contributors and drive corrective action plans when required
Qualifications and Experience
  • 5-10 years of overall professional experience
  • 5 years of experience in RAM engineering for complex systems, or 7 years in product development for high reliability/availability, or safety-critical systems with accountability for product field performance
Skills and Knowledge
  • Familiarity with hardware and/or software design and development practices focused on high reliability and availability applications
  • Expertise in RAM analysis methodologies such as failure rate prediction, Reliability Block Diagrams (RBD), Markov models, Monte Carlo simulations, Failure Modes Effects Analysis (FMEA), and Fault Tree Analysis (FTA)
  • Analysis of reliability and failure field data, statistical estimation, and Root Cause Analysis (RCA)
  • Strong critical thinking and judgment skills
  • Ability to quickly assimilate new information and apply it effectively
  • Capacity to work independently and deliver results
  • Skill in organizing work to manage multiple projects simultaneously
Education and Certifications
  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, Computer Engineering, or a related field with equivalent experience
Preferred Qualifications
  • Understanding of product design and standards within the rail industry
  • Knowledge of operations in the rail or transportation industry
Work Environment

This role may involve occasional business travel within North America as per company policy.

This position is classified at a grade 9 level. For internal candidates, please note that the grade level may be adjusted based on the employee's experience.

About Canadian National Railway

Canadian National Railway is a premier transportation leader and trade facilitator. Essential to the economy, customers, and communities it serves, CN safely transports over 300 million tons of natural resources, manufactured goods, and finished products across North America annually. As the sole railroad linking Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500-mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is dedicated to initiatives that promote social responsibility and environmental stewardship. At CN, we operate as ONE TEAM, prioritizing safety, sustainability, and customer satisfaction, while delivering operational and supply chain excellence to achieve results.