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Senior Business Process Analyst

2 months ago

Toronto, Ontario, Canada Apex Systems Full time

Job Title: Senior Business Process Analyst

Job Summary:

We are seeking a highly skilled Senior Business Process Analyst to join our team at Apex Systems. As a Senior Business Process Analyst, you will be responsible for developing, producing, and owning business process metrics and reporting across Personal and Business Banking.

Key Responsibilities:

  • Business Process Analysis:
    • Analyze large, complex datasets to drive insights and recommendations.
    • Design and improve production and ad-hoc reporting processes to optimize consumption and performance.
  • Performance Reporting and Dashboards:
    • Responsible for performance measurement reporting and visualization that monitors overall and incremental impact on process health in quantity and quality.
    • Lead the definition, creation, and maintenance of standardized dashboards and performance reporting for business partners.
  • Leadership and Relationship Management:
    • Work collaboratively with other analytics teams and business subject matter experts to refine personal understanding and ensure consistency in reporting and design.
    • Establish and communicate standards for accurate business requirement, technical specification, and work process documentation associated with our metrics and reporting.
  • Risk Management:
    • Ensure measurement reports meet governance and risk policies and identifying opportunities and solutions for continuous improvements.

Requirements:

  • Education:
    • BS/BA in Commerce, Finance, Statistics, Quantitative Methods, Math, Computer Science, Marketing, or similar.
  • Experience:
    • 3+ years of applicable experience.
  • Skills:
    • Expert proficiency in SQL, Excel, and PowerPoint.
    • Proficiency in SAS EG coding.
    • Strong communication skills (verbal & written); ability to provide concise, clear reporting, actionable analysis and presentations.

What We Offer:

At Apex Systems, we offer a dynamic and collaborative work environment, with opportunities for professional growth and development.