IT Support Specialist
2 weeks ago
Job Title: IT Support Specialist
Company: FedEx Supply Chain
Job Summary
We are seeking an IT Support Specialist to join our team at FedEx Supply Chain. As an IT Support Specialist, you will play a key role in planning, designing, and deploying IT infrastructure to support our business operations.
Key Responsibilities
- Infrastructure Planning and Design
- Develop and implement IT infrastructure plans to support business growth and operations
- Collaborate with cross-functional teams to design and deploy IT solutions
- Technical Support
- Provide technical support for IT infrastructure, including hardware and software
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Documentation and Asset Management
- Develop and maintain accurate documentation of IT infrastructure and systems
- Manage IT assets, including hardware and software inventory
- Staying Current with Technology Trends
- Stay up-to-date with the latest technology trends and innovations
- Apply knowledge of emerging technologies to improve IT infrastructure and operations
Requirements
- Education
- Bachelor's Degree in Computer Science or related field
- Experience
- 2-4 years of relevant experience in IT infrastructure planning and support
- Skills
- Working knowledge of Windows OS, server platforms, Apple products, and networking concepts
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
Physical/Cognitive Requirements
- Physical Demands
- Ability to sit, walk, and stand for extended periods
- Cognitive Demands
- Ability to follow policies and procedures
- Strong visual acuity and ability to adjust focus
FedEx Supply Chain is an equal opportunity employer. We evaluate candidates based on merit and do not discriminate on the basis of race, color, religion, gender, disability, or other legally protected characteristics.
Pay Range: Min Mid Max) Hourly
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