Car Rental Operations Supervisor

4 weeks ago


Vancouver, British Columbia, Canada Hertz Car Rental Full time
Position Overview

The Rental Service Supervisor plays a crucial role in overseeing daily operations within the car rental sector. This position requires a focus on customer satisfaction and efficient management of resources.

Education Requirements
  • No formal degree, certificate, or diploma is necessary.
Key Responsibilities
  • Delegate tasks to sales personnel effectively.
  • Recruit, train, and develop staff members.
  • Authorize financial transactions, including cheque payments.
  • Manage merchandise returns.
  • Develop and implement work schedules.
  • Compile reports on sales performance, inventory management, and staffing issues.
  • Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Maintain and organize inventory efficiently.
Supervisory Scope

Responsible for overseeing a small team of 1 to 2 individuals.

Personal Attributes
  • Detail-oriented and accurate.
  • Strong client service orientation.
  • Excellent interpersonal communication skills.
  • Ability to communicate effectively in oral formats.
  • Adaptable and flexible in various situations.
  • Highly organized and dependable.
  • Team-oriented with a strong sense of reliability.
  • Proactive and self-motivated.
Experience Requirements
  • Prior experience ranging from 1 to less than 7 months is preferred.
  • Position type: Permanent.
  • Working language: English.
  • Expected working hours: 32 to 40 hours per week.


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