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Retail Store Supervisor
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Esso Gas Station. As a key member of our retail sales and customer service team, you will be responsible for leading and managing the day-to-day operations of our retail store.
Key Responsibilities- Leadership and Management: Supervise and coordinate the activities of sales workers, ensuring that they are working efficiently and effectively to meet sales targets and customer service standards.
- Sales and Merchandising: Assign sales workers to duties, authorize the return of merchandise, and establish work schedules to ensure that the store is well-stocked and merchandised to meet customer needs.
- Customer Service: Sell merchandise, resolve customer complaints and issues, and provide excellent customer service to ensure customer satisfaction and loyalty.
- Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions and improve store performance.
- Inventory Management: Organize and maintain inventory levels to ensure that the store is well-stocked and that stock levels are optimized to meet customer demand.
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
- Skills: Attention to detail, flexibility, team player, bondable
- Work Conditions: 35 hours per week, permanent position
- Language: English
