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Retail Store Supervisor

2 months ago


Ajax, Ontario, Canada Esso Gas Station Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Esso Gas Station. As a key member of our retail sales and customer service team, you will be responsible for leading and managing the day-to-day operations of our retail store.

Key Responsibilities
  • Leadership and Management: Supervise and coordinate the activities of sales workers, ensuring that they are working efficiently and effectively to meet sales targets and customer service standards.
  • Sales and Merchandising: Assign sales workers to duties, authorize the return of merchandise, and establish work schedules to ensure that the store is well-stocked and merchandised to meet customer needs.
  • Customer Service: Sell merchandise, resolve customer complaints and issues, and provide excellent customer service to ensure customer satisfaction and loyalty.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions and improve store performance.
  • Inventory Management: Organize and maintain inventory levels to ensure that the store is well-stocked and that stock levels are optimized to meet customer demand.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
  • Skills: Attention to detail, flexibility, team player, bondable
  • Work Conditions: 35 hours per week, permanent position
  • Language: English