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Clinical Performance Specialist
2 months ago
We are seeking a highly skilled Clinical Performance Specialist to join our team at the Winnipeg Regional Health Authority. As a key member of our leadership team, you will play a critical role in coordinating health service delivery and clinical operational performance across our services and support functions.
Key Responsibilities- Coordinate health service delivery and clinical operational performance across services and support functions based on data to address areas of most impact on patient experience, care team wellbeing, or reducing costs.
- Function as a member of the leadership team, reporting to the leadership of the site/service provider.
- Lead the development and implementation of clinical operational initiatives to improve patient outcomes and care team satisfaction.
- Liaise and develop effective and collaborative working relationships with local, regional, and provincial stakeholders to enable better integration of services.
- Work with teams comprised of health service delivery leaders, clinical staff, contract staff, other Specialist staff and other stakeholders to support operational improvements and implementation.
- Five (5) years of experience directly supporting management in decision-making by providing effective and innovative data-driven business analyses.
- Five (5) years of experience in a health-related setting engaging stakeholders to identify and implement opportunities for business improvement, including applying lean transformation framework concepts.
- Experience in and knowledge of principles and techniques of systems thinking, research and analysis, with the ability to apply to health service delivery.
- Experience in the implementation and evaluation of policies, standards, protocols and/or frameworks.
- Experience in coordinating entry level positions.
- Post-secondary degree in a relevant discipline such as health or social sciences required with additional post-graduate education (certificate or higher) in a related discipline such as management, economics, public or business administration from an accredited education institution.
- An equivalent combination of education and experience may be considered.
- Lean Six Sigma certification or equivalent certification in quality processes is an asset.
- Ability to take initiative that demonstrates innovation.
- Demonstrated critical thinking/problem-solving and decision-making skills in response to a variety of simultaneous demands.
- Ability to perceive the relationship, linkages and interdependencies between business, portfolio/program-related and operational processes.
- Ability to develop effective collaborative and consultative relationships with internal and external stakeholders.
- Ability to work as part of a team.
- Ability to work independently.
- Knowledge of change management principles.
- Strong verbal and written communication skills.
- Proficiency in use of MS Office (Word, Excel, Outlook and PowerPoint).
