Bilingual Inbound Sales Associate

3 weeks ago

Toronto, Canada Zedd Customer Solutions Inc. Full time

POSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401, the Bilingual Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Bilingual representative is expected to meet and/or exceed established goals, attend and actively participate in training, re-training, and up-training programs.

ESSENTIAL FUNCTIONS:

- Places and/or receives telephone calls.
- Contact new and existing customers to promote products and services.
- Complete needs-based assessments in order to recommend appropriate products and services.
- Consistently meets established program requirements.
- Provides exceptional sales and customer service and maintains established acceptance rating on quality monitoring tests.
- Accurately inputs, retrieves, and accesses information regarding a customer from a computer system.
- Resolves customer concerns immediately and effectively. Displays professionalism and courtesy at all times.
- Quickly and correctly answers product questions. Has full knowledge of features and benefits of products and services. Seeks to stay informed of program changes.
- Clearly understands the practices and procedures of the department and job responsibilities.
- Offers feedback to program supervisor always based on errors or improving results.
- Operates a computer system effectively.
- Attends and actively participates in all required training programs. Shows eagerness and capacity to learn new products and programs. Provides feedback and suggestions to Supervisors for program improvement.
- Participates in computer awareness and training as provided by the company.
- Reports suspected security incidents to their immediate supervisor or the compliance/Security Manager, understanding that all reports shall be kept confidential.
- Be familiar and comply with the established Zedd security policies and practices, and sign a written certification (user acknowledgement) that they have been trained and made aware of the security rules and regulations.
- Assumes other duties as assigned by Team Leader.

EDUCATION:

- High School diploma or equivalent is required.

PREREQUISITES:

- Bilingual English/French.
- Minimum 6 months experience in a customer service environment.
- Previous sales experience in a retail or call centre environment.
- Strong interpersonal and verbal communication skills. Effectively translates complex information into common terms.
- Ability to demonstrate initiative.
- Is quick to adapt to job changes.
- Works harmoniously and effectively with others.
- Demonstrates accuracy, thoroughness, and orderliness in performing work assignments.

Qualified Candidates should forward their information to: tocareers@zeddsolutions.com Attention: Toronto Recruiter. Please specify Bilingual Representative in the subject line.

INFORMATION REQUIRED: Cover letter and updated resume with qualifications clearly outlined.

We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted. Accommodations available upon request. Zedd Customer Solutions is an equal opportunity Employer.

#J-18808-Ljbffr

  • Jr. Sales Rep/inside Sales

    1 week ago

    Toronto, Canada Flawless Inbound Full time

    **Jr. Sales Rep/Inside Sales - Remote - North America (full time)** **About Us** Flawless Inbound is a fast growing, advanced implementation HubSpot and NetSuite Partner, and we are looking for someone who can fit our culture and who THRIVES in flexible and fast environments, can work with teams and independently to lead our customers through their digital...

  • Bilingual Outbound Sales Agent — Remote, Growth

    4 weeks ago

    Toronto, Canada Kognitive Sales Solutions Full time

    A dynamic sales solutions company is seeking a Bilingual Outbound Sales Agent to manage inbound and outbound communications, generate customer appointments, and engage potential clients. This remote role offers a competitive compensation of $20/hour plus bonuses, with opportunities for growth and a supportive team environment. Ideal candidates are bilingual...

  • Bilingual Outbound Sales Agent — Remote, Growth

    3 weeks ago

    Toronto, Canada Kognitive Sales Solutions Full time

    A dynamic sales solutions company is seeking a Bilingual Outbound Sales Agent to manage inbound and outbound communications, generate customer appointments, and engage potential clients. This remote role offers a competitive compensation of $20/hour plus bonuses, with opportunities for growth and a supportive team environment. Ideal candidates are bilingual...

  • Bilingual (English & French) Outbound Sales Agent

    4 weeks ago

    Toronto, Canada Kognitive Sales Solutions Full time

    Bilingual (English & French) Outbound Sales Agent Join to apply for the Bilingual (English & French) Outbound Sales Agent role at Kognitive Sales Solutions. Department: Business Development Center (BDC). Reports To: BDC Manager/Director. Focus: Sales and/or Service (primary focus will be determined by business needs at the time of hire). Founded in 2016,...

  • Bilingual (English & French) Outbound Sales Agent

    3 weeks ago

    Toronto, Canada Kognitive Sales Solutions Full time

    Bilingual (English & French) Outbound Sales Agent Join to apply for the Bilingual (English & French) Outbound Sales Agent role at Kognitive Sales Solutions . Department: Business Development Center (BDC). Reports To: BDC Manager/Director. Focus: Sales and/or Service (primary focus will be determined by business needs at the time of hire). Founded in 2016,...

  • Bilingual Outbound Sales Agent — Remote, Growth

    3 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Kognitive Sales Solutions Full time

    A dynamic sales solutions company is seeking a Bilingual Outbound Sales Agent to manage inbound and outbound communications, generate customer appointments, and engage potential clients. This remote role offers a competitive compensation of $20/hour plus bonuses, with opportunities for growth and a supportive team environment. Ideal candidates are bilingual...

  • Inbound Sales Representative

    2 days ago

    Toronto, ON MV C, Canada Field Trip Health Full time $65,000 - $80,000 per year

    About Field Trip HealthAt Field Trip Health, we're redefining mental health care in Canada. Our mission is to make evidence-based, innovative treatments accessible — including ketamine-assisted therapy (KAT), a breakthrough program helping people overcome depression, anxiety, PTSD, and other treatment-resistant conditions.We've supported thousands of...

  • Bilingual (English & French) Outbound Sales Agent

    4 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Kognitive Sales Solutions Full time

    Bilingual (English & French) Outbound Sales Agent Join to apply for the Bilingual (English & French) Outbound Sales Agent role at Kognitive Sales Solutions. Department: Business Development Center (BDC). Reports To: BDC Manager/Director. Focus: Sales and/or Service (primary focus will be determined by business needs at the time of hire). Founded in 2016,...

  • Inbound Sales Manager

    2 weeks ago

    Greater Toronto Area, Canada Mapsted Corp. Full time

    **Role Overview**: As an Inbound Sales Development Manager, your primary focus is on cultivating and converting inbound leads into valuable opportunities. You will play a pivotal role in engaging with prospects, understanding their needs, and guiding them through the sales funnel. Collaborating closely with marketing and sales teams, you will contribute to...

  • Inbound Sales Representative

    2 weeks ago

    Toronto, Canada Orbit Accountants Full time

    We are looking for a motivated and dynamic **Inbound Sales Executive** to join our team. This role is ideal for someone with an accounting or business degree who has a passion for sales and is eager to work closely with inbound leads, guiding them through the sales process and creating tailored proposals. The Inbound Sales Executive will be the first point...