Product Manager, Credit Card Applications

3 weeks ago

Ottawa, Ontario, Canada Rogers Communications, Inc. Full time
Select how often (in days) to receive an alert:

Product Manager, Credit Card Applications

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.

At Rogers Bank, we're transforming our credit card acquisition platforms to create seamless digital experiences centered around our customers. With visionary leadership and a commitment to innovation and transformation, we aim to provide each member of our team with the autonomy to expertly craft their products. As a Product Manager – Credit Card Applications, you'll play a pivotal role in driving all stages of the process, from conceptualization to delivery, feature implementation, and optimization.

You'll take ownership of your product's key performance indicators (KPIs), manage your product backlog, and lead a multidisciplinary product team consisting of full-stack developers, back-end engineers, QA testers, designers, data analysts, and solution managers. You will also partner with Bank cross-functional teams including Credit Card products, Credit Risk, Finance, Marketing, Sales, Fraud, Technology, Operations & Data Analytics, and other Line of Business stakeholders from Wireless, Residential & Digital teams for prioritizing your roadmap based on business and customer needs.

What you'll do:

- Challenge conventional approaches within the business, driving innovative solutions by thinking "outside the box" and ensuring best-in-class solution designs. Encourage and lead experimentation to measure and implement integrated, proven solutions across different customer segments.
- Collaborate closely with the business and UX teams to research and validate assumptions, keeping our customers at the forefront by conducting experiments and analyzing results.
- Actively engage in all agile ceremonies, ensuring delivery viability while optimizing the customer experience.
- Maintain constant communication and convey the product vision effectively within your team and across the company.
- Gather requirements, oversee design work, write, and prioritize user stories, and manage your team as a startup within a larger corporation.
- Develop and execute go-to-market plans for new features.
- Identify market opportunities and contribute to both the product vision and business strategy.
- Regularly meet with stakeholders from sales, marketing, credit risk, fraud, data, engineering, and other Rogers Bank departments to gather requirements and update on the progress of new product releases.
- Collect post-launch data and feedback, swiftly incorporating insights to adapt the product.
- Invest in systems and processes alongside your team to establish world-class best practices.

What you have:

- 6+ years of product management experience, overseeing at least one entire product development cycle from concept to launch, particularly through agile methodologies.
- Previous experience in the FinTech and/or Financial Services industry.
- A customer-centric approach, consistently validating assumptions against genuine customer feedback and data.
- Experience with web data analytics tools - Adobe Analytics and Application monitoring tools - Dynatrace.
- Demonstrated success in leading complex strategic and operational initiatives, navigating technical, operational, legal/policy, and business issues.
- Strong analytical skills with an adeptness for understanding and leveraging data to evolve Rogers Bank's product roadmap.
- Entrepreneurial mindset, adaptable to change, eager to learn, proactive in action, resilient in the face of failure, and persistent in making an impact.
- Bold, tenacious, unafraid to challenge the status quo, supported by facts, data, and empirical research.
- Exceptional communication skills, capable of engaging storytelling that unites individuals toward a shared vision.
- Proven experience in facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and enhancing transparency.
- Demonstrated proficiency in implementing and executing Agile principles.
- Strong focus on technology and design, with a comprehensive understanding of the development process and overall UX/UI.
- Willingness to be humble, admit areas of uncertainty, ask questions, and an eagerness to learn.
- Experience in digital architecture, Front-end technologies, Backend applications, and Cloud-based systems is an asset.
- Certified Scrum Product Owner designation is an asset.
- A drive to remain continuously motivated and excited about tackling new challenges.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: None
Posting Category/Function: Banking & Operations
Requisition ID: 301096

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. You matter to us For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Rogers Bank

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

#J-18808-Ljbffr

  • Director, Credit Card Products

    3 weeks ago

    Ottawa, Ontario, Canada goeasy Ltd Full time

    Join one of Canada's fastest-growing companies and be part of something extraordinary – welcome to goeasy At goeasy, our people and culture are at the heart of everything we do, and we're proud to be recognized for it. We've earned prestigious accolades such as Waterstone Canada's Most Admired Corporate Cultures, Canada's Top Growing Companies, and the...

  • Senior Credit Card Product Leader

    3 hours ago

    Ottawa, Ontario, Canada Fairstone Full time

    At Fairstone, we're seeking a seasoned professional to drive the success of our credit card products. As a Senior Credit Card Product Leader, you'll be responsible for overseeing the creation and ownership of product strategies and customer experience across all credit card programs.This includes leading efforts to drive growth through strategic planning and...

  • Senior Marketing Manager

    7 days ago

    Ottawa, Ontario, Canada IFG International Financial Group Ltd Full time

    Job Title: Senior Marketing Manager - Credit CardsAbout the Role:This is an exciting opportunity to join our team as a Senior Marketing Manager - Credit Cards. As a key member of our marketing team, you will be responsible for assisting with marketing campaign project delivery for credit card targeted digital communications.The ideal candidate will have...

  • Manager, Credit Card and Loan Accounting

    3 weeks ago

    Ottawa, Ontario, Canada Tangerine Bank Full time

    Title: Manager, Credit Card and Loan Accounting - TangerineRequisition ID: 216977Tangerine is Canada's leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in...

  • Senior Special Credit Account Manager

    7 days ago

    Ottawa, Ontario, Canada Farm Credit Canada Full time

    Closing Date (MM/DD/YYYY): 03/20/2025 Worker Type: Permanent Language(s) Required: English, French Term Duration (in months): Salary Range (plus eligible to receive a performance based incentive, applicable to position) : $103,331 - $139,803 Extensive credit recovery experience needed Manage distressed or delinquent accounts of large, complex operations in...

  • Senior Special Credit Account Manager

    2 weeks ago

    Ottawa, Ontario, Canada Farm Credit Canada Full time

    Closing Date (MM/DD/YYYY): 03/20/2025 Worker Type: Permanent Language(s) Required: English, French Term Duration (in months): Salary Range (plus eligible to receive a performance based incentive, applicable to position) : $103,331 - $139,803 Extensive credit recovery experience needed Manage distressed or delinquent accounts of large, complex...

  • Product Manager

    3 weeks ago

    Ottawa, Ontario, Canada OTT Financial Group Full time

    OTT Pay Inc. is an established, fully funded fintech company focused on delivering streamlined financial payment solutions. With a strategic focus on both acquiring and issuing business, we are developing a mobile-first platform that offers a wide range of financial services, loyalty programs, and innovative products, including credit cards, payment...

  • Credit Card Sales Representative

    3 weeks ago

    Ottawa, Ontario, Canada Neo Financial Full time

    About UsWe're disrupting the future of finance at Neo, with our products speaking for themselves. The Neo card was voted the best cash back card in Canada.Our AchievementsRaised $299M with world-class investorsReached 'unicorn' status (valued over $1B)Over 1M user accounts since 2019Job DescriptionWe are looking for motivated Sales Representatives who are...

  • Credit Risk Manager

    4 days ago

    Ottawa, Ontario, Canada Scotiabank Full time

    Role SummaryWe are seeking a highly skilled Credit Risk Manager to join our team. As a Credit Risk Manager, you will be responsible for conducting thorough reviews of credit applications received through Scotia Online, .COM, Customer Contact Centre and Branch partners. You will refer any SAM declines or exceptions to ACE for review. Your mandate will be to...

  • 15h Left: Senior Manager Development, Cards Global Technology Products

    3 weeks ago

    Ottawa, Ontario, Canada Scotiabank Full time

    Title: Senior Manager Development, Cards Global Technology ProductsRequisition ID: 206970Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Cards Engineering is a Cloud and host/mainframe department that is using Scrum and Kanban agile framework to complete all development. The aim is to complete projects in...

  • Product Manager

    3 weeks ago

    Ottawa, Ontario, Canada TD Bank Full time

    Lieu de travail : Toronto, Ontario, CanadaHoraire : 37.5 heuresSecteur d'activité : Gestion des produitsDétails de la rémunération : $91,200 - $136,800 CADLa TD a à cœur d'offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de...

  • Credit Investments Associate

    6 days ago

    Ottawa, Ontario, Canada Floatcard Full time

    About FloatFloat is on a mission to simplify finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform, Float enables businesses to streamline spending and optimize cash flow, so they can focus on what matters most: growth. As one of Canada's fastest growing companies and top-rated...

  • Tangerine Credit Card Collections Officer- 12months contract

    21 hours ago

    Ottawa, Ontario, Canada Scotiabank Full time

    Requisition ID: 214915Tangerine is Canada's leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal...

  • Agricultural Credit Recovery Professional

    7 days ago

    Ottawa, Ontario, Canada Farm Credit Canada Full time

    Agricultural Credit Recovery Career OpportunityWe are currently seeking a highly skilled Agricultural Credit Recovery Professional to join our team at Farm Credit Canada. As a key member of our credit team, you will be responsible for managing a portfolio of complex and high-risk accounts, developing and implementing effective recovery strategies, and...

  • Manager, Credit

    3 weeks ago

    Ottawa, Ontario, Canada Equitable Life of Canada Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable...

  • Manager, Business and Marketing Strategy

    6 days ago

    Ottawa, Ontario, Canada IFG International Financial Group Ltd Full time

    Job Description:We are seeking a Manager, Business and Marketing Strategy to join our team. As a key member of our marketing team, you will be responsible for assisting with marketing campaign project delivery for credit card targeted digital communications.The ideal candidate will have experience managing creative and marketing communications processes for...

  • Credit Risk Manager

    3 weeks ago

    Ottawa, Ontario, Canada Export Development Canada Full time

    - Credit Risk Manager (2 year contract) (0004ZZ)Posting Date:Jan 22, 2025, 5:59:45 PMPrimary Location:Job Type:ContractSchedule:Full-timeExport Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and abroad. EDC offers financial products and knowledge to help Canadian businesses...

  • Credit Solutions Expert

    7 days ago

    Ottawa, Ontario, Canada Farm Credit Canada Full time

    Job SummaryFarm Credit Canada is seeking a seasoned credit professional to join our team as an Agricultural Credit Recovery Professional. In this role, you will be responsible for managing a portfolio of complex and high-risk accounts, negotiating repayment agreements, and collaborating with stakeholders to achieve successful recoveries.The ideal candidate...

  • Senior Manager, Commercial Credit

    1 week ago

    Ottawa, Ontario, Canada Scotiabank Full time

    Requisition ID: 218828Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.As the Senior Manager, Commercial Credit, you will be responsible for ensuring the efficient and effective maintenance of a designated portfolio of loans at an acceptable level of risk, by exercising sound credit judgment in approving...

  • 2025-02-25) Senior Associate, Product Management

    3 weeks ago

    Ottawa, Ontario, Canada Capital One Canada Full time

    Senior Associate, Product ManagementWe're all-in on the cloud and leaders in the adoption of open-source, RESTful APIs, microservices, and containers. Our Product Managers start with the customer in mind and develop cutting-edge products that serve their needs.Product Managers are dedicated problem-solvers who leverage big data, agile principles, and human...