Credit Risk Manager

7 days ago


Ottawa, Ontario, Canada Scotiabank Full time
Role Summary

We are seeking a highly skilled Credit Risk Manager to join our team. As a Credit Risk Manager, you will be responsible for conducting thorough reviews of credit applications received through Scotia Online, .COM, Customer Contact Centre and Branch partners. You will refer any SAM declines or exceptions to ACE for review. Your mandate will be to identify any inconsistencies in the application, validate all required SAM messaging and adhere to Credit Specialist's specific approval limits. Validation of identity forms a critical component of the review process requiring all investigation activities to be documented in the case.

Main Responsibilities
  1. Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  2. Credit decisioning and administration of retail credit by reviewing and authorizing conditionally approved/declined applications for accuracy and consistency in all credit policies.
  3. Executing thorough credit investigations and providing sound recommendations/approvals within assigned limits on retail credit applications.
  4. Conducting effective telephone communications in order to complete/conclude credit investigations while maintaining the confidentiality of the Bank and customer.
  5. Performing enhanced due diligence and adhering to full investigation as per KYC procedures.
  6. Responding to correspondence concerning credit enquiries and problems from customers and branches.
  7. Validating identity of applicant using current and relevant processes.
  8. Reporting fraud through proper channels when identified.

About Us

Scotiabank is a leading bank in the Americas. Guided by our purpose: 'for every future', we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.


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