Medical Office Administrator
2 days ago
Woolwich Community Health Centre (WCHC) is hiring a Medical Office Administrator for a full time on year contract (0.8 FTE, 37.5 hours/week). The Medical Office Administrator team provides support to an inter-disciplinary health care team, primarily through client appointment scheduling, health records management, and general clerical, reception, and administrative support to the health care team.
Responsibilities
- Providing clerical/administrative support to the multi-disciplinary health team.
- Confidentiality and adherence to PHIPA.
- Computer system: Booking appointments, managing schedules, preparing documents, managing messages/completing assigned tasks.
- Working on-site with appropriate PPE if required, in an ever-changing healthcare climate.
- Answer incoming telephone calls, greeting in person clients, booking appointments, providing information, or directing appropriately in a professional and efficient manner while following process.
- Process fee-for-service payments.
- Ensure a safe, clean, tidy, and secure working environment utilizing relevant occupational health and safety guidelines.
- Ability to manage interruptions, distractions and changing priorities; must be able to function in a very busy office setting; ability to multitask and manage multiple responsibilities.
Requirements
- High School Diploma or equivalent. College Diploma preferred in related health administration field.
- Previous experience required within a medical facility.
- Medical Terminology and ability to triage.
- Must be proficient in English (fluency in reading, writing, speaking, listening/understanding).
- Computer and EMR knowledge. Experience with Practice Solutions EMR is considered an asset
- Exceptional organization and prioritization skills.
- Detail oriented, accuracy and ownership.
- Excellent interpersonal and communication skills (written and verbal).
- Ability to work individually and as a part of our team.
- Capacity to multi-task in a fast-paced environment under pressure essential.
- Excellent customer service skills and professionalism.
- Punctual, courteous, and a positive attitude.
- Must be able to work at all locations as needed.
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