Product Manager eCommerce

We welcome interested candidates based in either the Greater Toronto Area or Greater Vancouver Area.

Overview

At Saje Natural Wellness, we’re nature's original farmacy, blending the superpower of plants so you can remedy real life, naturally. And like nature, we’re continually growing As we continue to build our team, we’re seeking talented people to join us: in our stores, support offices, and distribution centres. We are a purpose-driven, people-first organization where collaboration, innovation and entrepreneurial mindsets thrive.

We look for individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.

At Saje, you’ll connect with a dynamic community and make a positive impact. Join our team and grow your career, alongside the most talented, hard working, and kind-hearted people out there.

The impact you’ll make

As a Product Manager, eCommerce, reporting into the Senior Director, eCommerce, you will leverage digital data to create and deliver a roadmap that will enhance the online customer journey and digital performance.

You will work to grow our digital channel by defining and delivering site innovation & functionality on saje.ca/com to help achieve our business goals while providing unignorable experiences for our Community Members. You will lead our UX and technical team to continue to grow their careers and their impact. You will lead Saje website development, while ensuring our online product is best-in-class from a functionality, compliance and accessibility and quality assurance perspective.

You are data-driven, obsessed with testing, constant improvement and driving results. You enjoy working cross functionally and feel comfortable presenting your work in front of technical and non‑technical teams.

All Saje Team Members are responsible for contributing to Saje’s culture and maintaining a positive environment for themselves and their peers.

What you’ll do

- Lead the UX and technical development team to continue to improve our Community Member’s digital journey for Saje.com/.ca.

- Define, build out, and deliver the eCommerce development roadmap.

- Oversee sprint planning, ensure effective QA and successful launch of new code and website features.

- Manage and maintain site functionality across native Shopify functionality, apps and vendor integrations.

- Support with maintenance and optimizations of eCommerce data and analytics solutions, including building and maintaining reports to support with analysis of business and site performance.

- Generate insights from eCommerce data and communicate updates on site performance, issues and opportunities.

- Leverage analytics to continuously recommend optimization tactics that will improve digital performance.

- Uncover user engagement trends: analyze user behaviour across digital channels to identify trends and unlock growth opportunities.

- Segment audiences based on behaviour: leverage datasets to define audience segments based on digital interactions to support targeted campaign strategies.

- Define and execute quality assurance procedures to ensure accuracy of analytical output, maintaining data platforms such as Google Analytics, Full Story, A/B Tasty.

- Champion data governance best practices, ensuring data accuracy, security, and ethical usage.

- Support the building and maintenance of our annual eCommerce platform budgets.

- Support ad‑hoc reporting requests as required (digital and cross‑functional teams).

We’d love to hear from you if you have

- Previous experience as a Product Manager or Senior Product Owner, specializing in eCommerce, Site Experience, or related.

- Experience with Shopify is preferred.

- Must have previous experience in a leadership role

- Experience working in a digital Business to Consumer (B2C) environment is critical

- Ability to derive actionable insights from data and effectively guide decision making.

- Advanced knowledge of MS Excel and Office Suite.

- Experience in goal setting and defining and monitoring KPI’s related to customer website behaviour such as abandonment rates and add‑to‑carts.

- Ability to construct AB/multivariate testing from hypothesis to conclusion.

- Working experience presenting data and learnings to upper management in a concise way that gains stakeholder buy‑in.

- Excellent time management skills. Highly planful, but agile and capable of deriving creative solutions.

- Data‑driven, results‑oriented and process driven, with high expectations of self and team.

- Pro‑active problem solving and critical thinking skills.

Why Saje

Here at Saje, we understand that joining a team is an important decision to make, so we want to be sure you’re supported to do your best work.

The compensation range on average for this position is from $100,000 - 125,000 annually. Base pay is dependent on market location and may vary depending on job‑related knowledge, skills, experience, and internal equity.

In addition to your base, we offer:

- Annual bonus program

- A hybrid way of working

- Flexible work hours based on business needs

- Wellness days to ensure you’re taking care of your mental and physical health

- Health benefits - comprehensive health, vision and dental packages

- Paid sick days

- Generous product discount

- Full onboarding plan and onboarding buddy to help you settle in

- Employee Assistance Program - 24/7 support, resources, and information available to you and your family

- GRSP programs

- Paid time off to ensure you’re resting & recharging

- Product training to help you learn about the benefits and efficacy of our 100% natural products to support your own wellness journey

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Join our team

If this opportunity sounds like you, please apply in the link below. Not sure you’re 100% the right fit? We encourage you to apply even if you don’t have all of the listed qualifications. We offer a thorough onboarding experience to set you up for success, learning and development support, and help you to integrate seamlessly.

Saje provides equal employment opportunity to all employees and applicants, and we believe the best teams are made up of diverse perspectives and people. We offer reasonable accommodations to candidates with disabilities throughout the recruitment process and will work with you to ensure you are supported while working at Saje.

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