Account Manager

4 weeks ago

Ottawa, Ontario, Canada Extreme Networks, Inc. Full time
Extreme Networks Named to Computerworld's 2023 List of Best Places to Work in IT

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

We believe in "walking the walk" of our strong core values, which enable us to advance successfully together. Diversity and inclusion are vital parts of our values and beliefs, and we're proud to foster an environment where every Extreme employee can thrive.

Come be part of something big with us We are a global leader with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.

Position Summary:

As an Account Manager for Ontario at Extreme Networks, you will drive business growth by managing and expanding relationships with key customers while generating new logos. You will work closely with partners and distributors to align with our strategic goals. This role is ideal for a competitive, intellectually curious team player who is highly organized, disciplined, and values candor and transparency.

Key Responsibilities:

1. Customer Relationship Management:

- Build and maintain strong, long-term relationships with key decision-makers, including CTOs, CIOs, and IT managers.

- Act as a trusted advisor and primary point of contact for all account-related matters, ensuring customer needs are met with transparency and integrity.

2. Sales and Revenue Growth:

- Drive new logo growth by prospecting for new business while expanding the existing install base.

- Achieve and exceed sales targets, driving predictable and consistent revenue growth.

3. Position Responsibilities:

- Represent our comprehensive solution of end-to-end Wired/Wireless Data Networking; Network Management and Security solutions, growing revenue and profit margins within the assigned territory, achieving properly aligned quotas.

4. Team Collaboration:

- Work closely with internal teams, Channel Partners, and distributors to identify and develop new business opportunities.

- Collaborate effectively within a team environment, contributing to a positive and productive culture.

- Share insights and strategies openly, fostering a transparent and supportive atmosphere.

- Develop strong, mutually beneficial relationships with cross-functional teams within the territory and across the company.

5. Strategic Planning and Reporting:

- Develop and execute strategic account plans that align with both client business objectives and Extreme Networks' goals.

- Provide detailed business planning and reporting, including monthly forecasts, weekly commits, and pipeline development.

6. Solution Selling:

- Understand customer needs and present tailored solutions that align with Extreme Networks' value propositions.

- Stay current on company offerings, industry trends, and competitive products to provide value-driven solutions.

Requirements:

1. Experience:

- 5-10+ years in account management or sales, preferably in the technology or networking industry.

- Proven track record as a hunter, successfully developing new logos and closing large, complex deals.

2. Skills:

- Strong communication, presentation, and interpersonal skills.

- Highly organized and disciplined, with the ability to manage multiple accounts and projects simultaneously.

- Competitive and intellectually curious, with a drive to succeed and continuously improve.

- Proficiency in CRM software and sales reporting tools.

- Proven hunter with a history of developing new prospective customers and collaborating across cross-functional internal teams, ensuring target quotas are achieved and exceeded.

- Driven to successfully close large complex deals amid a mix of new business, established accounts, and channel management.

- Strong executive presence and communication skills; with effective Solution Selling skills into enterprise networking environments at the CXO levels.

- Strong Business plan development and forecasting experience.

3. Attributes:

- Team player who thrives in a collaborative environment.

- High degree of candor and transparency in all interactions.

- Self-starter with a commitment to continuous learning and personal development.

- Willingness to travel as required to meet with customers, Channel Partners, and distributors, and attend industry events.

- Must be a self-starter with high energy and drive who takes initiative and works with limited direction.

- A highly trusted business partner, who maintains and expects high standards for self and team.

- An accomplished Account Executive with an established account base, strong regional Customer and Channel Partner relationships.

- Relevant industry/competitive knowledge.

- Proven and verifiable track record in exceeding sales quotas; achieving Club.

- Strong Competitive Industry and Product Knowledge with the ability to articulate the Extreme Networks Business Value Proposition.

Why Join Extreme Networks?

- Innovative Solutions: Work with cutting-edge networking solutions in a rapidly growing industry.
- Career Growth: Access professional development and certification programs through Extreme Academy.
- Collaborative Environment: Join a team committed to customer success and innovation.
- Competitive Compensation: Attractive salary, commission structure, and benefits package.
- Flexible Work Arrangements: Including remote work options.

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on "protected categories," Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

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