Project Specialist

3 weeks ago

London, Ontario, Canada Insight Global Full time
Job Description

Insight Global is seeking a Project Specialist to support a large Public Sector client in London, ON. You will be responsible for managing and supporting projects from proposal through to completion, and play a pivotal role in executing both eLearning Technology Projects and Instructor-Sponsored Media Projects. Responsibilities will include ensuring clear communication of project expectations, setting and managing timelines, implementing best practices, facilitating collaboration among team members, and seeing projects through to conclusion.

Please note this is a 6-month contract, and is required to be onsite 3x/week in London, ON.

Day-to-Day Responsibilities:

1. Project Leadership (80%): Lead 5-8 projects simultaneously, focusing on digital media and eLearning. Spend time predominantly in charter, negotiations, scheduling work, and explaining PM processes. Once launched, work with the technical lead to schedule and manage project health and timelines. Book status meetings, work through revision cycles, and ensure project milestones are met. Conduct meetings, prepare documents, and manage project-related tasks.
2. Operational Tasks (20%): Assist with identifying and implementing best practices in project management methodologies. Consult with the Project Support Group (PSG) to understand and implement best practices. Liaise with the eLearning Technology team and project leaders to provide informed guidance regarding resource selection, tools, analytics, and methodologies. Oversee and participate in the development and documentation of processes. Assist in the development and implementation of methodologies for process improvement, training, and data analysis/reporting. Proactively manage changes in project scope, identify potential crises, and devise contingency plans. Use lessons learned to improve processes, including gaining deeper insights into tools features, directions, and potential enhancements.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

Minimum Requirements:

1. 2-4 years of experience as a Project Specialist or related.
2. Strong customer service skills.
3. Proficiency in Jira and Confluence.

Nice to Have Skills & Experience

1. Higher education or public sector background.
2. Project Management certifications.
3. Digital media or e-learning technology experience.
4. iSpring training technology experience.
5. Miro experience for storyboarding.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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