Office Manager

2 weeks ago

Thunder Bay, Ontario, Canada MaRayTech Consulting Ltd. Full time
We are MaRayTech Consulting Ltd, an IT services company specialized in the financial sector, mainly serving banks, FinTechs, and insurance companies.

About the role

Our office managers help with administrative tasks like writing letters, keeping track of finances, organizing appointments, and overseeing filing systems. Although no two days will ever be the same, your daily tasks will consist of:

1. Manage the office's daily operations, ensuring that everything runs smoothly and effectively.
2. Oversee and assist a small team, offering direction and leadership to guarantee excellent performance and service standards.
3. Oversee client records and ensure compliance with legal requirements in the financial services industry.
4. Organize office tasks, such as correspondence, scheduling, and meeting administration.
5. Ensure that company policies and procedures are implemented smoothly.
6. Respond to customer inquiries, address problems, and escalate as needed to maintain high customer satisfaction.
7. Assist with the creation and administration of audits, internal reports, and other important documents.
8. Support Financial Advisers and other employees with administrative duties, ensuring that priorities and deadlines are met.
9. Promote office performance by managing resources effectively and making continuous improvements.
10. Collaborate with other teams and departments to guarantee smooth operations and enhance the client experience.
11. Maintain office supplies, tools, and services to ensure a well-stocked and organized workspace.

Your mission

As an office manager, you will be responsible for maintaining efficient office procedures suitable for a hybrid workplace. In addition to having sound financial judgment, you must possess outstanding communication skills and personal credibility. You should be proficient in using complex databases and Microsoft Office, and be able to meet deadlines. A measurable dedication to the principles of the trade union movement is preferred but not necessary.

MaRayTech Consulting is committed to equality and will particularly welcome applications from women and members of minority ethnic communities to this post, as they are under-represented at this level within the organization.

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