Product Specialist
3 weeks ago
Innov2Learn is a fast-growing startup developing smart, true-feel simulated point-of-care (POC) devices to train the next generation of healthcare professionals. Our products are intuitive, reliable, and compatible with both manikins and standardized patients. We operate in a niche market with a global footprint, and we are just getting started.
Our Purposeis to elevate learning to its full potential.
Our Visionis to enable anyone to master any subject within hours.
Our Values
Improve over time, even if it’s just a bit.
From travel logistics to internal documentation, we believe small improvements compound. Just like the 36+ revisions it took to perfect our charging boards.
Seek to understand the logic before acting.
Do not just do, understand. Like when we enhanced our app after listening to real customer needs, the best actions are grounded in context.
Treat clients, partners, and providers with the same care and respect as family
Trust is earned through our interactions, not just what we deliver. Our best clients become long-term ambassadors because we care consistently.
Whatever you do, do it well.
Every detail counts. Whether it’s packaging, documentation, or communication, our high standards are our signature.
Your Mission
Equip every institution with the SIM POC devices they need to unlock the full potential of their training.
Summary
We are looking for a bilingual Product Specialist with a background in healthcare, ideally a nurse, respiratory therapist, or paramedic, who is eager to bring simulation to life across training environments. Based in or near Montreal (Saint-Henri), you will visit simulation centers, represent Innov2Learn at conferences around the world, and act as the bridge between end users and our R&D team. No sales experience is required as we will provide the training. Experience working in academic settings or with CRM tools is a plus. A valid driver’s licence and passport are required.
Key Responsibilities
- Create personalized quotes based on client needs and product configurations
- Lead product demonstrations, primarily online, with occasional in-person sessions
- Visit simulation centers, nursing schools, and hospitals to support adoption of Innov2Learn devices
- Represent Innov2Learn at conferences and events locally and internationally
- Provide actionable feedback to the R&D team based on field experience and client interactions
- Maintain accurate records of interactions and opportunities within our CRM (training provided)
- Support marketing and product teams by sharing relevant use cases, testimonials, and insights
Quantitative KPIs
- Help recruit and onboard 2 or more A-players per year
- Increase our 50% repeat sales rate by 5% over 12 months
- Maintain a minimum 80% response rate on monthly follow-up reference requests
Requirements
- Background in healthcare (nursing, respiratory therapy, paramedicine, or equivalent)
- Fluent in French and English, spoken and written
- Based in or able to easily commute to our Saint-Henri (Montreal) office
- Holds a valid driver’s licence and passport, with willingness to travel internationally
- Strong interpersonal skills with a positive attitude, charisma, and a drive to perform and prove oneself
- Comfortable engaging with professionals in academic and clinical environments
- Experience with academic institutions or CRM tools is an asset, but not required.
Note: This job description provides a general overview of the role. It is not an exhaustive list of responsibilities, qualifications, or requirements. The employer reserves the right to modify the duties or requirements of the position as needed.
To Apply: Please send your CV to TopGun@i2L.ca , along with a motivation letter and a list of five references.
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