IT Manager

BIS Safety Software is a fast-growing technology company providing leading software for the safety industry. We are looking to add an IT Manager to our expanding team.

Who We Are

Founded in 2006, BIS is proudly headquartered in Sherwood Park, Alberta. We have developed a world class software solution by emphasizing client relationships and continuous innovation, and we are looking to continue our growth across North America and around the world.

The Opportunity

Are you someone who thrives on hands‑on technical work and enjoys making systems run smoothly behind the scenes? As our IT Manager, you’ll play a key role in keeping BIS Safety Software’s internal technology environment secure, reliable, and efficient. This role is highly technical, with a focus on infrastructure, cybersecurity, and IT operations. You’ll act as a trusted guide to our small but mighty IT team - offering support, sharing expertise, and helping us continually level up.

This is an in‑person role in our Sherwood Park, AB office.

Responsibilities

- Lead and execute IT infrastructure and security projects from planning through implementation.

- Maintain, configure, and deploy IT systems, networks, hardware, and software across the organization.

- Monitor and troubleshoot servers, local and cloud infrastructure, and security systems to ensure peak performance and uptime.

- Act as the escalation point for complex IT tickets, resolving issues swiftly and thoroughly.

- Oversee internal network operations including LAN/WAN, routers, switches, firewalls, and backups.

- Document systems, configurations, and standard procedures to ensure clarity and continuity.

- Implement updates, patches, and upgrades across environments while minimizing disruption.

- Help integrate and support cloud‑based infrastructure (e.g., AWS) to improve scalability and resilience.

- Apply security best practices to protect systems and data, while supporting frameworks like SOC 2.

- Provide mentorship and technical guidance to one or two team members, fostering a collaborative and high‑performing IT team.

Right Fit

- Enjoy rolling up your sleeves and solving technical challenges and projects firsthand.

- Have strong knowledge of Microsoft 365, SharePoint, Active Directory, and related ecosystems.

- Experienced in maintaining secure networks, virtual environments, and internal systems.

- Think proactively and stay calm under pressure when tackling complex issues.

- Detail‑oriented and committed to documentation and process clarity.

- Embrace continuous learning and enjoy exploring new technologies including AI tools.

- Have a collaborative mindset and naturally support the growth of those around you.

- Are a strong communicator with the ability to partner across departments.

Qualifications

- 5-8 years of progressive IT experience in infrastructure, security, and system administration.

- Deep knowledge of Microsoft 365 tools, especially SharePoint and Active Directory.

- Experienced with tools such as Microsoft 365, Active Directory, SharePoint, N-Central, Fortinet, and Sentinel One - or equivalent platforms - used for IT system administration and security management.

- Hands‑on experience with internal networks, servers, routers, switches, firewalls, and backup systems.

- Strong documentation, system audits, and change management experience.

- Post‑secondary education in an IT‑related field is an asset.

Bonus Points

- Experience supporting internal security programs or audits (SOC2, ISO27001, etc.).

- Knowledge of remote desktop software and can provide recommendations for improvements.

- Experience leading cybersecurity training programs and ensuring company‑wide cybersecurity compliance.

- Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications are preferred.

$100,000 - $130,000 a year

Salary ranges are based on experience, reflecting the unique skillset each individual brings to the role.

Job ID: #T202503-28CIA

Why join us

At BIS, we pride ourselves in being very entrepreneurial in nature. Our office is an open environment that lends itself to collaboration and organic learning. We integrate new ideas and best practices quickly when they further the development of our software and company. This flexibility is a key part of our culture and a reflection of our insightful and collaborative team.

Another key part of our culture is our purposeful avoidance of titles. We don’t use job titles as they don’t reflect the value we place on humility. And we lead with our heart, treating all our customers and team members with integrity and compassion.

We are looking for like-minded individuals who are interested in growing with us.

Benefits

- Comprehensive benefits package

- Health spending account

- Growth opportunities

- Flexible working hours

- On-the-job training

- Work-life balance

- Free on-site parking

- Team Recognition Points

- Social committee

- Fun, open and collaborative environment

Be More Than an Employee

BIS is a company where you can not only grow your career but also share in the success you help create. Our Employee Stock Ownership Plan (ESOP) allows you to own a piece of the business and build equity in the company’s future.

We'd love to hear from you

If this describes you, please submit a creative application that is sure to grab our attention.

Visit our Careers Page to learn more.

We sincerely thank all applicants for their interest, however, only applicants selected for interviews will be contacted.

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