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Bilingual Virtual Business Advisor, Business Banking Virtual Advice

4 weeks ago

Halifax, Nova Scotia, Canada Scotiabank Full time

Job Title: Bilingual Virtual Business Advisor, Business Banking Virtual Advice

About the Role:

  • Manage an assigned portfolio of high value and/or complex small business owner relationships to achieve retention and other negotiated goals while meeting Scotiabank's Service Standard.
  • Independently and remotely focus on deepening and expanding existing assigned customer relationships, including assessing customer needs, making recommendations, completing product applications, and providing ongoing service.
  • Proactively engage with new and existing clients to build strong, ongoing relationships and provide comprehensive advice enabling them to build successful businesses.
  • Partner with fellow advisors to create a customer-centric environment.

Responsibilities:

  1. Deliver exceptional service throughout the customer's journey.
  2. Deepen and expand existing customer relationships through remote assessments and recommendations.
  3. BUILD STRONG RELATIONSHIPS WITH CLIENTS TO DRIVE BUSINESS GROWTH.
  4. Collaborate with fellow advisors to create a customer-centric environment.

Requirements:

  • Results-oriented attitude and sound knowledge of the small business market.
  • Excellent business development techniques and understanding of small business legal structures and life cycles.
  • Good organizational skills and ability to adapt to a constantly changing environment.
  • Strong relationship building and communication skills.
  • Education in a business-related discipline or equivalent work experience as a small business owner.

What We Offer:

  • A forward-thinking company with opportunities for collaboration and professional development.
  • A rewarding career path with diverse opportunities for growth and skill enhancement.
  • A competitive compensation and benefits package.
  • Internal training to support your growth and enhance your skills.
  • An organization committed to making a difference in our communities.

Location: Halifax, Nova Scotia, Canada. In-office position at 5251 Duke Street, Duke Towers.