Installation Coordinator

3 weeks ago

Edmonton, Canada Trail Appliances Ltd. Full time

Who we are:

At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.

The position:

As an Installation Coordinator, you will play a key role in ensuring a seamless customer experience by coordinating product installations and supporting our Costco partnership. Reporting to the Service Manager, you will be responsible for scheduling installations, handling customer inquiries, and working closely with sales teams to facilitate a smooth process. Additionally, you will manage Costco program documentation, ensure accurate invoicing, and oversee post-installation record-keeping. This is a temporary position ending December 2026

What we offer:

We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team We provide:

- Health & dental benefits
- Personal care days
- Statutory holidays off
- Employee & family assistance program
- Staff incentives and rewards
- Employee discounts

What you’ll be doing:

- Efficiently schedule product installations, verify charges, manage rescheduling, and collaborate with sales teams to address installation queries.
- Pull necessary permits, maintain accurate records, and prepare detailed installer runs, including work orders, spec sheets, and required payments.
- Handle customer inquiries, respond to install requests within 24 hours, and ensure customer concerns are addressed professionally.
- Assist Sales Consultants with Costco paperwork, facilitate installation bookings, process invoices, and track completion certificates.
- Generate reports, track installation data, and manage post-installation paperwork to ensure timely payments and order completion.

What you need to be successful:

- Proven success in a customer-focused work environment.
- 2+ years of experience in booking and/or client service, preferably in the service or retail industry.
- Strong work ethic, punctuality, and attention to detail.
- Ability to collaborate across departments to resolve issues effectively and promptly.
- Excellent oral, written, and typing communication skills.

Availability:

This is a full-time temporary position and will require you to be available:

Monday to Friday from 8:30am to 5:00pm

Compensation:

$16.50/hr - $17.50/hr

We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.

  • Installation Coordinator

    11 hours ago

    Edmonton, Canada SS Decking Ltd Full time

    **Installation Coordinator** SS Decking Ltd is a full-service provider of decking and railing to commercial and residential properties throughout Edmonton, AB. We are looking for an Installation Coordinator to - Organize Jobs, make sure all the pieces are ready for install - Schedule job installs - Coordinate with customers on installs and service/warranty...

  • Installation Coordinator

    3 days ago

    Edmonton, Canada Allegion Canada Access Inc. Full time

    Description Install Coordinator - Stanley Access Technologies, London, ONStanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers,...

  • Installation Coordinator

    11 hours ago

    Edmonton, Canada ALLMAR INC. Full time

    JOB SUMMARY As directed by the branch manager, the Install Coordinator will coordinate a full-service installation program in the commercial construction industry. Providing installation, maintenance, and customer service in categories such as; electronic access control, doors and hardware, and specialties products. JOB RESPONSIBILITIES **But not limited...

  • Installation Coordinator

    1 week ago

    Edmonton, Alberta, Canada Allegion Full time $60,000 - $80,000 per year

    Creating Peace of Mind by Pioneering Safety and SecurityAt Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup...

  • Installation Coordinator

    2 weeks ago

    Edmonton, Alberta, Canada Allegion Full time $60,000 - $90,000 per year

    Creating Peace of Mind by Pioneering Safety and SecurityAt Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup...

  • Installation Coordinator

    4 days ago

    Edmonton, Alberta, Canada Allegion Full time $60,000 - $80,000 per year

    Creating Peace of Mind by Pioneering Safety and SecurityAt Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup...

  • Installation Coordinator

    2 weeks ago

    Edmonton, Alberta, Canada Trail Appliances Ltd. Full time $17 - $18

    Who we are:At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry...

  • Installation Coordinator

    2 days ago

    Edmonton, Alberta, Canada Trail Appliances Full time $82,000 - $85,000 per year

    Who we are:At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry...

  • Installations Coordinator

    2 weeks ago

    Edmonton, Alberta, Canada Lornat Holdings Ltd. Full time $60,000 - $90,000 per year

    Installations CoordinatorSierra Flooring is an industry leader in residential and commercial flooring in the greater Edmonton area for 25 plus years. We specialize in volume builder account management, custom home building, renovator account management, insurance, retail flooring sales and light commercial projects. With a wide range of quality products,...

  • Installation & Service Coordinator

    1 week ago

    Edmonton, Canada Towne & Countree Kitchens Full time

    Towne & Countree Kitchens has proudly served as Edmonton’s premier designer & supplier of quality custom cabinetry since 1978. With over 45 years of industry experience, our commitment to delivering exceptional value to our clients remains unwavering. Our foundation of quality design, products, & staff continues to drive our success & maintain our...