Inside Sales Account Manager

4 weeks ago

Markham, Ontario, Canada Nexans USA Inc Full time
Select how often (in days) to receive an alert:

Required experience: Junior professional – up to 5 years

Reference ID: 77284

ONBOARDING YOU TO THE COMPANY

At Nexans, our global vision is to electrify the future. At the Distribution & Usages business group, this means providing reliable cabling systems and smart energy solutions, including power accessories, to make buildings and power networks more efficient, more people-oriented, and more sustainable.

Nexans recognizes the differences that make each employee valuable and unique. Diversity is key to performance and to our global ambition to lead the world in the energy transition towards a sustainable planet. This we know from experience. All differences are appreciated and respected at Nexans. As a result, you will be an active part of a multinational organization where we cultivate the culture of sharing your unique point of view. This is why we encourage diversity in our recruitment - Bring yours to Nexans, it is welcome

WHO ARE WE?

For over a century, Nexans has played a crucial role in the electrification of the planet. With around 28,000 people in 42 countries, the Group is leading the charge to the new world of electrification: safer, sustainable, renewable, decarbonized, and accessible to everyone. Our business group 'Distribution & Usages' means reliable cabling systems and smart energy solutions, including power accessories, to make buildings and power networks more efficient, more people-oriented, and more sustainable.

GETTING TO KNOW THE POSITION

The Inside Sales Account Specialist's mission is to manage the full sales cycle and order processing of accounts while providing a high standard of customer service.

HOW YOU MAKE AN IMPACT

Customer Contact

1. Maintain critical business relationships with customers and create new business opportunities.
2. Respond to customer needs and ensure timely communication and follow-up.
3. Analyze business performance and deliver recommendations to drive sales growth.
4. Resolve issues between the business and its customers and escalate as necessary.
5. Channel product returns through the customer complaint reporting process.
6. Convey competitive and market information to appropriate staff and management.

Customer Quotations

1. Prepare customer quotations based on established pricing guidelines.
2. Follow-up on customer quotations for feedback on pricing and timing.
3. Highlight quotation opportunities to management and the sales team.

Order Entry and Follow-Up

1. Enter orders accurately, ensuring correct pricing and customer requirements.
2. Proactively inform customers of late or potentially late orders.
3. Expedite and follow-up on customer orders to keep customers informed of status.

WHAT YOU BRING TO THE ROLE?

1. Applied post-secondary education.
2. 2-3 years of B2B experience.
3. Excellent Microsoft Office skills (Word, Excel, PowerPoint).
4. Strong mathematical and analytical skills.
5. Proven business and operational experience.
6. Relationship building capabilities to source and develop opportunities.
7. Excellent communication and interpersonal skills.
8. Demonstrated problem-solving and negotiation skills.
9. Client-focused, responsive, service-oriented, persuasive, and flexible.

Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

OUR GROWTH CULTURE

Among our employees, we share the same values - we are pioneers of the energy transition, dedicated to delivering the highest standards of performance, united to achieve our ambitious goal.

At the individual level, our growth culture is built on trust and collaboration. We wish to welcome you as a valuable member of our team. To enable impact, we believe in autonomy at the local level while encouraging knowledge sharing within our global engineering competence.

REFERRAL REQUEST

If this is not the job for you, but you know a friend who would be a great match, please forward the job to them. Thanks

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