Inside Sales Account Manager

3 weeks ago

Markham, Ontario, Canada Nexans USA Inc Full time
Select how often (in days) to receive an alert:

Required experience: Junior professional – up to 5 years

Reference ID: 77285

Inside Sales Account Manager - Remote (Western Canada)

ONBOARDING YOU TO THE COMPANY

At Nexans our global vision is to electrify the future. At Distribution & Usages business group this means providing reliable cabling systems and smart energy solutions, including power accessories, to make buildings and power networks more efficient, more people-oriented, and more sustainable.

Nexans recognizes the differences that make each employee valuable and unique. Diversity is key to performance and to our global ambition to lead the world in the energy transition towards a sustainable planet. This we know from experience. All differences are appreciated and respected at Nexans. As a result, you will be an active part of a multinational organization where we cultivate the culture of sharing your unique point of view. This is why we encourage diversity in our recruitment - Bring yours to Nexans, it is welcome

GETTING TO KNOW THE POSITION

The Inside Sales Account Specialist mission is to manage the full sales cycle and order processing of accounts while providing a high standard of customer service.

HOW YOU MAKE AN IMPACT

Customer Contact

1. Maintain critical business relationships with customers and create new business opportunities.
2. Respond to customer needs and ensure timely communication and follow-up.
3. Analyze business performance and deliver recommendations to drive sales growth.
4. Resolve issues between the business and customers, escalating as necessary.
5. Channel normal product returns through the customer complaint reporting process.
6. Convey competitive information and specific details of customer product demands to appropriate staff.

Customer Quotations

1. Prepare customer quotations based on established pricing guidelines.
2. Follow-up on customer quotations and obtain feedback.
3. Highlight quotation opportunities to management and outside sales team.

Order Entry and Follow-Up

1. Enter orders as received, ensuring accuracy of pricing and quantity.
2. Proactively advise customers of late orders.
3. Expedite and follow-up on customer orders to keep customers informed.

WHAT YOU BRING TO THE ROLE?

1. Applied post-secondary education.
2. 2-3 years B2B experience.
3. Excellent Microsoft Office skills, including Word, Excel, and PowerPoint.
4. Strong mathematical and analytical skills.
5. Proven business and operational experience.
6. Relationship-building capabilities to source and develop opportunities.
7. Excellent communication and interpersonal skills.
8. Demonstrated problem-solving and negotiation skills.
9. Client-focused, responsive, service-oriented, persuasive, and flexible.

Requests for accommodation due to a disability can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known.

OUR GROWTH CULTURE

Among our employees, we share the same values - we are pioneers of the energy transition, dedicated to delivering the highest standards of performance.

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