Inside Enterprise Solutions Specialist
7 days ago
Position: Inside Enterprise Solutions Specialist
General Information
Job ID: WD00080236
Country/Region: Canada
City: Markham
Date: Tuesday, March 25, 2025
Working Time: Full-time
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.
Description and Requirements
The Inside Sales Representative (ISR) at Lenovo is not your typical ISR role. It is a chance to work with Lenovo's Customers and Partners and work with an extended team to extend Lenovo's business into new and happy customer environments. The ISR is responsible for configurations, quotations, and sales support as well as providing proactive follow-up, product information, and overall support via the telephone, video conference, and email. This is a critical part of Lenovo's business in Canada ensuring our delivery and promise to our Canadian customers' success and satisfaction. The Inside Sales Representative will be trained on x86 solutions, including ThinkSystem, ThinkAgile, Storage, and Software Solutions complementary workloads and services. This role supports the end-user sales reps in pre-sales activities and post-sales activities as appropriate. This role is commission-based tied to the success of the territory covered.
Additional Responsibilities:
- Pipeline management and deal progression.
- Drive targeted sales activities together with their Account Executives and Resellers to their customers to increase sales and achieve the targets set.
- Sales Campaign tracking for the territory.
- Provide proactive follow-up, product information, and overall support to customers and resellers via telephone and email.
- Order support and order execution through our partners and inside Lenovo in support of the territory.
- Manage weekly sales forecasts, user activity reporting, and opportunity management via internal Lenovo tools.
- Responsible for the satisfaction of the customer and territory.
- Support account relationships and Account Executives through various level engagements.
- Engage where necessary with extended teams in responding to Business Partners' needs for sales.
Minimum Qualifications:
A minimum of 2+ years of proven track record selling and/or supporting sales teams in the technology space, with a preference for experience in the server/storage/software/technology services space.
Proficiency with CRM and Office Tools.
Post Secondary diploma or Bachelor's Degree in a relevant discipline.
Preferred Qualifications:
- 3+ years of experience of proven track record selling and/or supporting sales teams in the technology space, with a preference for experience in the server/storage/software/technology services space.
- Experience working with Channel Partners.
- Strong communication skills.
- Must be a team player and have an entrepreneurial approach and a drive to achieve success.
- General industry knowledge specific to Channel Partners, storage, storage virtualization, networking, enterprise workload applications, software, and services required - with particular emphasis on selling full portfolio solutions.
- Familiarity with critical ISV partnerships in the Data Center industry around virtualization, cloud computing, and software-defined storage offerings.
HYBRID - This position will include work from our Markham offices as well as work from home each week.
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