Customer Service Manager

4 weeks ago


Toronto, Canada IQ PARTNERS Full time

Our client is amazing.

Our client is a leader in the luxury goods and retail sector that is looking to hire a Customer service manager to grow the department.

Customer Service / Customer Experience Rep

- This person will handle all incoming customer communication for the company: phone calls, emails, online inquiries, and review responses.
- They’ll also help us respond to Google reviews and deal with disgruntled customers in a way that protects the brand and makes the customer feel taken care of.
- The job is basically: be the voice of the company keep tone consistent, and make sure every single customer gets followed up with and leaves happy.

Hybird role and competitive salary



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