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Pharmacist Lead Trainer

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City of Langley, Canada Save-On-Foods Full time

Pharmacist Lead Trainer - Kroll Expert page is loaded## Pharmacist Lead Trainer - Kroll Expertlocations: Langley Office - Langley BCtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R-00036261Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.Pattison Food Group Ltd. consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members.We’re seeking a knowledgeable and dynamic **Pharmacist Lead Trainer - Kroll Expert** to support the rollout of a paperless workflow initiative across our pharmacy network. In this contractor role, you’ll play a key part in ensuring a smooth transition to digital processes by equipping pharmacy teams with the skills and confidence to use Kroll effectively in a paperless environment.This is a temporary, project-based engagement running approximately from January 2026 to September 2026, with responsibilities focused on training, implementation support, and collaboration during go-live periods.**You will be responsible for:****Curriculum Development:*** Developing training guides, videos, and SOPs on Kroll paperless workflow.* Collaborating with the Learning team, Regional Manager of Pharmacy Operations, and IT teams to ensure training content aligns project goals.**Team Supervision:*** Supervising and conducting regular check-in meetings with Kroll Workflow Support Trainers to ensure alignment with rollout goals, timely execution of deliverables, and adherence to project deadlines.**Training Delivery:*** Leading the delivery of engaging training sessions (in-person and virtual) on Kroll paperless workflow functionalities.* Providing hands-on training during go-live periods at pharmacy locations.**Change Management Support:*** Identifying and implementing strategies to help staff adapt to the new Kroll paperless workflow.* Facilitating adoption through clear communication and targeted coaching.**Troubleshooting & Feedback:*** Serving as a point of contact for Kroll workflow and training-related issues during rollout.* Actively listening and gathering feedback from pharmacy teams and Kroll Workflow Support Trainers to report to Regional Manager of Pharmacy Operations.**You have:*** 2 or more years of experience with Kroll Paperless Pharmacy Management Software.* Experience building effective training materials, SOP’s, and guides that support learning and adoption.* Demonstrated experience in leading and supporting a team of trainers is an asset.* A solid understanding of pharmacy operations, with a focus on transitioning from traditional paper-based processes to paperless workflows and systems.* Experience working in a community pharmacy dispensary is an asset.* A Pharmacy Assistant, Registered Pharmacy Technician or Pharmacist designation is an asset.* A valid driver’s licence and vehicle with the ability to travel to assigned pharmacy locations.**You are:*** A supportive trainer, guiding trainers through change with empathy and encouragement.* A clear communicator, with the ability to communicate effectively with pharmacy teams, regional managers and cross-functional business areas.* Solutions focused, proactively identifying and troubleshooting issues, using feedback to improve training delivery and system usability.* A collaborative partner, working well with cross-functional teams to achieve shared goals.* Organized and detail oriented, managing tasks efficiently and maintaining clear and consistent documentation.* Adaptable and mobile, with flexibility to travel to pharmacy locations and thrive in a hands-on environment during rollout phases.**Compensation Details:**$94,552.00 - $124,800.00The compensation offered for this position will take into consideration location, education, skills, experience and other factors.IND6
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