Customer Service Representative

6 days ago

Vancouver, Canada Distinct Vancouver Full time

Customer Service Representative

Do you consider yourself a people person?

Are you the kind of individual who thrives in social settings?

Do you have a natural ability to make others feel comfortable, understood, and excited about what you’re offering?

If this sounds like you, you might be exactly who we’re looking for.

About the Role

Distinct Vancouver is seeking an enthusiastic and motivated Customer Service Representative to join our growing team. In this role, you’ll represent one of our trusted national clients, promoting essential products and services that help individuals and families manage their daily needs more effectively.

Our campaigns take place across the Greater Vancouver area through direct, face-to-face marketing initiatives such as in-store promotions, retail displays, pop-up events, and street activations. This position is ideal for those who love engaging with people, working in dynamic environments, and seeing the results of their efforts firsthand.

Key Responsibilities:

- Engage with customers at campaign sites and events to promote products and services.
- Provide outstanding customer service by listening and tailoring solutions to each person.
- Clearly communicate product features and benefits to help customers make informed decisions.
- Represent the brand professionally with a positive, friendly attitude.
- Work collaboratively to achieve daily and weekly performance goals.
- Track customer interactions, feedback, and sales accurately.
- Assist in setting up and maintaining promotional displays or pop-up stands.
- Participate in training sessions and team meetings.
- Contribute to a high-energy, supportive team environment.

This position is well-suited to individuals with experience in sales, customer service, retail, or hospitality, or to anyone who enjoys connecting with people and building trust through genuine interaction.

About Us

At Distinct Vancouver, we specialize in creating impactful in-store, street, campus, and retail activations that help brands and non-profits connect directly with their audiences. Our team combines strategic planning, data-driven insights, and hands-on execution to deliver campaigns that inspire engagement and deliver results.

Joining Distinct Vancouver means becoming part of a creative, energetic, and supportive culture where teamwork, growth, and innovation are at the heart of everything we do. We’re proud of our culture — one built on inclusivity, enthusiasm, and the drive to make every campaign a success.

What We Offer

- Competitive pay structure with performance-based bonuses.
- Ongoing training, mentorship, and career development opportunities.
- A collaborative and fun team environment that celebrates individuality.
- Opportunities for growth and advancement within a rapidly expanding organization.
- Exciting, varied workdays — no two events or campaigns are the same.

What We’re Looking For

- A friendly, confident, and outgoing personality.
- Excellent communication and interpersonal skills.
- Previous experience in customer service, retail, hospitality, or sales is an asset.
- A proactive, goal-oriented mindset.
- Professionalism and reliability in representing both Distinct Vancouver and our clients.
- Flexibility to work weekdays and weekends as required for campaign events.

Join Us

If you’re ready to take your people skills to the next level and join a company that values teamwork, culture, and personal growth — we’d love to hear from you.

Apply today for more information and we will be in touch to discuss your candidacy.

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