Customer Support Specialist

3 weeks ago

Canada Bank of Montreal (BMO) Full time

Customer Support Specialist (Remote)

Bank of Montreal (BMO)

💰 Salary: $97,000 – $150,000 CAD per year

📍 Location: Remote (Canada)

🕒 Job Type: Full-time

👤 Experience: No experience required

🇨🇦 Eligibility: Canadian citizens only

About the Role

Join one of Canada’s leading financial institutions as a Customer Support Specialist at BMO. This is a fully remote position, offering an exciting opportunity to grow your career in banking while helping customers with their financial needs — all from the comfort of your home.

No prior experience is required — we’ll provide comprehensive training and mentorship to help you succeed.

Key Responsibilities

- Respond to customer inquiries via phone, email, and chat in a professional and courteous manner.
- Assist customers with banking transactions, account inquiries, and digital banking support.
- Resolve issues efficiently while maintaining a high level of customer satisfaction.
- Collaborate with internal teams to ensure a smooth customer experience.
- Maintain accurate records of all customer interactions and follow up as needed.
- Uphold BMO’s values of integrity, empathy, and service excellence in every interaction.

Qualifications

- No previous banking or customer service experience required — full training provided.
- Strong communication and problem-solving skills.
- Proficiency with computers and the ability to learn new software quickly.
- Must be a Canadian citizen and legally eligible to work in Canada.
- Highly organized, dependable, and comfortable working independently in a remote environment.

Why Join BMO

- Competitive annual salary: $97,000 – $150,000 CAD.
- 100% remote work flexibility.
- Ongoing professional development and career advancement opportunities.
- Inclusive and collaborative company culture.
- Work with one of Canada’s most trusted and innovative banks.

How to Apply

Apply directly through LinkedIn with your updated résumé and a brief cover letter outlining why you’re interested in joining BMO as a Customer Support Specialist.

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