Customer Support Specialist

2 weeks ago


New Canada NS Bank of Montreal (BMO) Full time €97,000 - €150,000

Customer Support Specialist (Remote) Bank of Montreal (BMO) Salary: $97,000 – $150,000 CAD per year Location: Remote (Canada) Job Type: Full-time Experience: No experience required 🇨🇦 Eligibility: Canadian citizens only About the Role Join one of Canada's leading financial institutions as a Customer Support Specialist at BMO. This is a fully remote position, offering an exciting opportunity to grow your career in banking while helping customers with their financial needs — all from the comfort of your home. No prior experience is required — we'll provide comprehensive training and mentorship to help you succeed. Key Responsibilities Respond to customer inquiries via phone, email, and chat in a professional and courteous manner. Assist customers with banking transactions, account inquiries, and digital banking support. Resolve issues efficiently while maintaining a high level of customer satisfaction. Collaborate with internal teams to ensure a smooth customer experience. Maintain accurate records of all customer interactions and follow up as needed. Uphold BMO's values of integrity, empathy, and service excellence in every interaction. Qualifications No previous banking or customer service experience required — full training provided. Strong communication and problem-solving skills. Proficiency with computers and the ability to learn new software quickly. Must be a Canadian citizen and legally eligible to work in Canada. Highly organized, dependable, and comfortable working independently in a remote environment. Why Join BMO Competitive annual salary: $97,000 – $150,000 CAD. 100% remote work flexibility. Ongoing professional development and career advancement opportunities. Inclusive and collaborative company culture. Work with one of Canada's most trusted and innovative banks. How to Apply Apply directly through LinkedIn with your updated résumé and a brief cover letter outlining why you're interested in joining BMO as a Customer Support Specialist.



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