Bilingual Customer Service Representative

4 days ago


Toronto, Ontario, Canada Europ Assistance Canada Full time

Europ Assistance Canada, part of Generali Group (www.generali.com), is looking for a Bilingual Customer Service Representative to join our Travel Assistance & Claims team in Canada, who can contribute to the building of local Canadian operations.Europ Assistance (www.europ-assistance.com) is a global company, active in over 200 countries and territories in the delivery of our products and services.The Canadian business unit will strategically focus its efforts on the Travel Insurance industry with the distribution of product offerings and associated service solutions to key stakeholders for their customers traveling abroad or with in Canada.This role will report into the (Manager, Customer Service) Head of Travel Assistance & Claims and is based in (Canada) Toronto, with the working environment being a mix of in-office and remote work (or fully remote, depending on successful candidates geographic location), though always in close collaboration with colleagues and stakeholders.Responsibilities Include:Provide service to clients with existing policies as well as assist in new business generation.Provide support to our sales team in maintaining and growing servicing of existing policies profitable books of Travel InsuranceProvide pre and on-trip advice.Demonstrate the ability to organize and prioritize work effectively.Strong attention to detail.Takes personal accountability for delivering superior client experience including effective problem solving.Responsible for communicating in a collaborative team with team members and managers.Interact with clients to provide clear and concise answers to their inquiries.Demonstrate commitment by taking ownership and accountability of the client and their inquiries.Protects the client's privacy and confidentiality according to the established guidelines.Professional and positive attitude is required.Assist in other claims areas when required.Education, Knowledge, Skills, and Abilities:Post secondary education.Superior oral and written communication skills.Knowledge of travel insurance products.Previous experience is preferred.Ability to adapt to fluctuating call volumes and ability to prioritize work to optimize efficiency.Language Requirement: Bilingual (English and French)Hours of Work: Monday to Friday, 8 am – 8 pm (two shifts).Work Location: Hybrid Europ-Assistance Canada Services Inc. supports all accommodation requests from applicants with disabilities; please contact Human Resources at careers@europ-assistance.ca if any accommodation is required. We thank all applications for their interest, but only candidates selected for an interview will be contacted.



  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    POSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Bilingual Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Bilingual representative is...


  • Toronto, Ontario, Canada Food Service Solutions Canada Full time

    Company Description Food Service Solutions Inc. is a company that optimizes Canada's commercial kitchens through a nationwide network of executive chefs, equipment dealers, and a portfolio of well-respected Food Service Equipment brands. They work directly with operators and chefs to streamline workflows, reduce costs, and maximize the return on equipment...


  • Toronto, Ontario, Canada Randstad Canada Full time

    Do you want to be a part of a diverse workforce? Are you bilingual in English and French? Do you take pride in your customer service skills?If you answered yes to these questions, then we have the opportunity for you to take the next step in your career We are looking for Bilingual candidates, with a strong work ethic to join this dynamic team. This is a...


  • Toronto, Ontario, Canada Brunel Full time

    Bilingual Customer Service Representative Etobicoke, ON Introduction We are partnering with a reputable organization specializing in developing, producing, and distributing lipid-based ingredients for the pharmaceutical, personal care, and cosmetic industries. The Customer Service Representative plays a vital role in delivering exceptional service. A...


  • Toronto, Ontario, Canada Randstad Canada Full time

    Do you enjoy working hybrid? Are you fluently bilingual English and French? How about working for a financial company? Are you looking for an opportunity to increase your knowledge in the finance world?We are looking to hire the right person to join an amazing team as a full time customer service representative. We are looking for someone located in the...


  • Toronto, Ontario, Canada Brunel Full time

    About the RoleBrunel is a leading recruitment agency that connects talented individuals with top companies. As a Bilingual Customer Service Representative, you will be working closely with our client, a global biopharmaceutical company, to provide exceptional customer service.Key Responsibilities:Deliver outstanding customer service via phone and email,...


  • Toronto, Ontario, Canada Randstad Canada Full time

    Step into the world of finance as a Bilingual Customer Service Representative in the heart of Toronto. Embrace a hybrid role where you can seamlessly work from the office and your home, making a difference for our esteemed Financial client. This is a 3 month contract to start with the potential for extension or permanency. Position: Bilingual Customer...


  • Toronto, Ontario, Canada Randstad Canada Full time

    Are you passionate about customer service? Do you thrive in a fast-paced environment and love helping people? We're looking for Bilingual Customer Service Representatives (English/French) to join a brand-new department within a leading loyalty program. This is an exciting remote opportunity with career growth potential and great benefits Salary:...


  • Toronto, Ontario, Canada MT Talent Solutions Inc. Full time $53,000

    About UsWe are proud to support our esteemed client in hiring a Bilingual Customer Service Representative for an exciting opportunity in the mortgage finance industry. Our client is a well-established leader known for their commitment to excellence, innovation, and customer satisfaction.Job DescriptionThis role involves working as a Bilingual Customer...


  • Toronto, Ontario, Canada Brunel Full time

    IntroductionWe are currently hiring a bilingual Customer Service Representative for our client - a global scaled biopharmaceutical company. This role is a match for someone who is passionate about delivering exceptional service and building strong customer relationships. It is a 12-month contract with possibility for extension - based on performance and...


  • Toronto, Ontario, Canada Brunel Full time

    IntroductionWe are currently hiring a bilingual Customer Service Representative for our client - a global scaled biopharmaceutical company. This role is a match for someone who is passionate about delivering exceptional service and building strong customer relationships. It is a 12-month contract with possibility for extension - based on performance and...


  • Toronto, Ontario, Canada Brunel Full time

    Introduction We are currently hiring a bilingual Customer Service Representative for our client - a global scaled biopharmaceutical company. This role is a match for someone who is passionate about delivering exceptional service and building strong customer relationships. It is a 12-month contract with possibility for extension - based on performance and...


  • Toronto, Ontario, Canada Brunel Full time

    Introduction We are currently hiring a bilingual Customer Service Representative for our client - a global scaled biopharmaceutical company. This role is a match for someone who is passionate about delivering exceptional service and building strong customer relationships. It is a 12-month contract with possibility for extension - based on performance and...


  • Toronto, Ontario, Canada MT Talent Solutions Inc. Full time $53,000

    Job SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join our team. As a customer-focused professional, you will be responsible for assisting clients with inquiries about mortgage products and services, analyzing customer concerns, and providing creative solutions.This is an excellent opportunity to work in the mortgage...


  • Toronto, Ontario, Canada Chicago Title Canada Full time

    Chicago Title Insurance Company has been providing security for real estate transactions for over 170 years and has been proudly protecting Canadians for the last 70 of those years. We have a diverse résumé in Canada which includes being a residential and commercial title insurer for lawyers and notaries across Canada, the title insurer of choice for many...


  • Toronto, Ontario, Canada Europ Assistance Canada Full time

    Europ Assistance Canada, part of Generali Group ( ), is looking for a Bilingual Customer Service Representative to join our Travel Assistance & Claims team in Canada, who can contribute to the building of local Canadian operations. Europ Assistance ( ) is a global company, active in over 200 countries and territories in the delivery of our products and...


  • Toronto, Ontario, Canada Europ Assistance Canada Full time

    Europ Assistance Canada, part of Generali Group (), is looking for a Bilingual Customer Service Representative to join our Travel Assistance & Claims team in Canada, who can contribute to the building of local Canadian operations. Europ Assistance () is a global company, active in over 200 countries and territories in the delivery of our products and...


  • Toronto, Ontario, Canada Europ Assistance Canada Full time

    Europ Assistance Canada, part of Generali Group ( ), is looking for a Bilingual Customer Service Representative to join our Travel Assistance & Claims team in Canada, who can contribute to the building of local Canadian operations. Europ Assistance ( ) is a global company, active in over 200 countries and territories in the delivery of our products and...


  • Toronto, Ontario, Canada Norsk Hydro Full time

    Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world's most pressing issues – and we hope you'll join us in solving the next century's. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize...


  • Toronto, Ontario, Canada Trudell Healthcare Solutions Full time

    About the Role:">This is an exciting opportunity for a customer-focused individual to join our team as a Customer Experience Representative. As a key member of our Montreal branch, you will be responsible for providing high-quality bilingual customer service, maintaining strong professional relationships, and supporting our customers, sales team, and...