Head of Global Learning and Development

2 weeks ago

Ottawa, Ontario, Canada Tecsys Full time
Having recognized the advantages of remote work, such as improved employee morale, increased productivity, and positive impacts on both employee wellbeing and the environment, we are proud to be a digital-first company. Our digital-first work environment, combined with our conveniently located offices and collaborative workspaces, provides our team with the freedom and flexibility to work in the most productive way for them.

About us

Tecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology. If you thrive on tackling interesting challenges with continuous learning opportunities, then Tecsys could be a good fit for you

Why Join Tecsys?

As the Head of Global Learning and Development, you'll shape Tecsys' learning culture and develop leaders who drive innovation and growth. You'll have the opportunity to influence Tecsys' success while working in a collaborative, fast-paced environment where your expertise makes a tangible impact.

About the Role

As the Head of Global Learning and Development, you will define and execute Tecsys' global learning and development strategy, positioning the L&D function as a center of excellence to address the holistic needs of the organization. This includes company-wide initiatives focused on upskilling, reskilling, and leadership development, as well as delivering comprehensive Tecsys product-related training to drive success across employees, partners, and customers.

You will align learning programs with business priorities and leverage expertise in instructional design to create scalable, high-quality, and impactful solutions. Partnering with senior leaders, you will ensure that all learning initiatives foster a culture of continuous development, innovation, and leadership excellence, while meeting the evolving needs of Tecsys and its stakeholders.

This role requires both strategic vision and hands-on execution, making you a key driver of growth for employees, partners, and customers. This is a unique opportunity to shape the future of learning at Tecsys—designing and scaling programs that empower employees, strengthen partnerships, and develop future leaders who will drive long-term success.

Key Responsibilities

Learning & Leadership Development Strategy

- Define and maintain a global learning and leadership development roadmap, aligning training and leadership programs with Tecsys' business objectives.
- Develop and implement leadership development initiatives that support career progression, talent readiness, and succession planning.
- Act as a thought leader, introducing innovative learning methodologies to maximize the impact of training and leadership programs.

Scalable Learning & Development Programs

- Architect high-impact training programs for employees, leaders, partners, and customers, ensuring a structured, scalable approach to learning.
- Establish standardized templates, structures, and methodologies to ensure consistent, high-quality learning content across Tecsys.
- Optimize training architecture to minimize maintenance efforts while ensuring relevance, engagement, and impact.

Cross-Functional Collaboration & Change Leadership

- Partner with senior executives and stakeholders to identify leadership and skill gaps, align learning priorities, and drive business growth.
- Lead change management efforts to build a learning culture, ensuring strong adoption of leadership and training initiatives.
- Act as a bridge between HR, business leaders, and operational teams to embed leadership and learning into Tecsys' DNA.

Measurement & Continuous Improvement

- Define key performance indicators (KPIs) to evaluate the impact of learning and leadership programs.
- Continuously assess and refine training initiatives based on data, business needs, and participant feedback.
- Provide insights to leadership on training effectiveness, workforce capabilities, and talent development progress.

Qualifications and Skills

- Bachelor's degree in Instructional Design, Educational Technology, Learning & Development, Organizational Psychology, or a related field.
- 10+ years of experience in a senior Learning & Development, Leadership Development, or Talent Management role.
- Proven track record in designing and scaling leadership development programs at all levels.
- Experience working in software, SaaS, or technology-driven organizations.
- Strong background in building and delivering product training for employees, partners, and customers.
- Experience leading technical writing teams and cross-functional collaboration.
- Technical Expertise
- Proficiency in eLearning authoring tools (e.g., Articulate 360, Storyline, Adobe Captivate) and Learning Management Systems (LMS).
- Familiarity with Content Management Systems (CMS) is an asset.
- Strong understanding of leadership development models, adult learning principles, and instructional design frameworks.
- Proficiency in English and French is required to support our global, bilingual workforce.

Leadership & Core Competencies

- Visionary leader with the ability to conceptualize and execute scalable learning and leadership strategies.
- Strong business acumen, analytical mindset, and problem-solving skills to align L&D with Tecsys' strategic goals.
- Exceptional communication and collaboration skills, with the ability to influence at all levels.
- Hands-on leader who thrives in an entrepreneurial environment, balancing strategy with execution.
- Ability to manage multiple priorities, drive results, and foster a culture of continuous learning and innovation.

We understand that experience comes in many forms and that careers are not always linear. If you don't meet every requirement in this posting, we still encourage you to apply.

At Tecsys, we are committed to fostering a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We believe that diversity drives innovation and strengthens our ability to deliver exceptional solutions. We welcome and encourage applicants from all backgrounds, experiences, and perspectives to join our team.

Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.

NB: if you are applying to this position, you must be a Canadian Citizen or a Permanent Resident of Canada, OR, have a valid Canadian work permit.

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