Desktop Support Specialist

2 weeks ago

Toronto, Canada Avanciers Inc. Full time

Avanciers is seeking a highly skilled Desktop Support to join our team for an exciting contract role with one of our esteemed Fortune 500 clients, based in Canada. This is a onsite role.

Position: Desktop Support

Location: Toronto, ON - Onsite

Job Description:

We are seeking a skilled Desktop Support Engineer to provide technical support, troubleshoot hardware/software issues, and ensure smooth IT operations for end users. The ideal candidate will have strong problem-solving skills, excellent customer service, and hands-on experience with Windows environments, hardware configuration, and IT support tools.

Key Responsibilities

- Provide Level 1/Level 2 technical support for desktops, laptops, printers, and mobile devices.
- Install, configure, and troubleshoot Windows OS, Microsoft Office/O365, VPN, and other business applications.
- Support hardware components including RAM, HDD/SSD, network adapters, monitors, and peripherals.
- Diagnose and resolve issues related to network connectivity, user accounts, profiles, and system permissions.
- Perform system upgrades, patch installations, and routine maintenance activities.
- Assist in onboarding/offboarding activities: device setup, user account creation, access provisioning.
- Manage and resolve service requests and incidents using ITSM tools (ServiceNow, Jira, Remedy, or similar).
- Ensure compliance with organizational IT security policies and data protection standards.
- Maintain asset inventory, documentation, troubleshooting steps, and knowledge base articles.
- Coordinate with infrastructure, network, and security teams for escalations and cross-team issues.

Required Skills & Qualifications

- 1–4 years of experience in Desktop Support / IT Support / Technical Support roles.
- Strong knowledge of Windows 10/11, Active Directory, O365 administration, and standard desktop applications.
- Experience with installation, configuration, and troubleshooting of hardware and software.
- Familiarity with networking basics (TCP/IP, DNS, DHCP, Wi-Fi).
- Hands-on experience with remote support tools (TeamViewer, AnyDesk, SCCM, RDP, etc.).
- Excellent communication, customer service, and ticket-handling skills.
- Ability to prioritize tasks and work efficiently under minimal supervision.

Preferred Qualifications

- Certifications such as CompTIA A+, ITIL Foundation, Microsoft MCP/MCSA/Modern Desktop, or equivalent.
- Experience with IT asset management tools and enterprise IT service desks.
- Basic knowledge of scripting or automation (PowerShell, Batch) is a plus.

  • Desktop Support Specialist

    5 days ago

    Toronto, Canada Amica Senior Lifestyles Full time

    Job Description: **About Us** Amica Senior Lifestyles is setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. Committed to enriching the lives of seniors now and as their needs change, Amica offers Independent Living...

  • Desktop Support Specialist

    2 weeks ago

    Toronto, ON, Canada Avanciers Inc. Full time

    Avanciers is seeking a highly skilled Desktop Support to join our team for an exciting contract role with one of our esteemed Fortune 500 clients, based in Canada. This is a onsite role. Position: Desktop Support Location: Toronto, ON - Onsite Job Description: We are seeking a skilled Desktop Support Engineer to provide technical support, troubleshoot...

  • Desktop Support Specialist

    2 weeks ago

    Toronto, ON, Canada Avanciers Inc. Full time

    Avanciers is seeking a highly skilled Desktop Support to join our team for an exciting contract role with one of our esteemed Fortune 500 clients, based in Canada. This is a onsite role. Position: Desktop Support Location: Toronto, ON - Onsite Job Description: We are seeking a skilled Desktop Support Engineer to provide technical support, troubleshoot...

  • Desktop Support Specialist

    2 weeks ago

    Toronto, On, Canada Avanciers Inc. Full time

    Avanciers is seeking a highly skilled Desktop Support to join our team for an exciting contract role with one of our esteemed Fortune 500 clients, based in Canada. This is a onsite role. Position: Desktop Support Location: Toronto, ON - Onsite Job Description: We are seeking a skilled Desktop Support Engineer to provide technical support, troubleshoot...

  • Desktop Support Specialist

    1 week ago

    Toronto, Canada Cologix, Inc Full time

    **Title**: Desktop Support Specialist **Location**: Toronto, Ontario, Canada **About our Company**: Based in Denver, Colorado, Cologix is North America’s leading network-neutral interconnection and hyperscale edge data center company with a carrier-dense ecosystem of 600+ networks, 300+ cloud providers and 29 onramps across its platform. Cologix provides...

  • Senior Desktop Support

    1 week ago

    Toronto, Ontario, Canada TEEMA Full time

    Executive Support / White-Glove Desktop Support (Onsite, Toronto)Contract-to-hire potentialWe're hiring an Executive Support / White-Glove Desktop Support Specialist to join a fast-paced, enterprise-level environment in downtown Toronto. This is a full-time,onsite-only role (5 days per week, no exceptions)supporting senior leaders, executives, and business...

  • Desktop Support Analyst

    12 hours ago

    Toronto, Canada Girl Guides of Canada-Guides du Canada Full time

    Girl Guides of Canada-Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls. GGC is actively searching for a Desktop Support...

  • Desktop Support Specialist

    1 week ago

    Toronto, ON MT V, Canada GTA Field Techs Inc. Full time

    Job OverviewWe are seeking a skilled and dedicated Desktop Support Technician to join our IT support team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role requires a strong understanding of various operating systems, including Windows, macOS, and Linux, as...

  • Desktop Support

    3 weeks ago

    Toronto, Canada Jobs via Dice Full time

    Avanciers LLC is seeking a skilled Desktop Support Engineer to provide technical support, troubleshoot hardware/software issues, and ensure smooth IT operations for end users. The ideal candidate will have strong problem‑solving skills, excellent customer service, and hands‑on experience with Windows environments, hardware configuration, and IT support...

  • Desktop Support

    3 weeks ago

    Toronto, Canada Jobs via Dice Full time

    Avanciers LLC is seeking a skilled Desktop Support Engineer to provide technical support, troubleshoot hardware/software issues, and ensure smooth IT operations for end users. The ideal candidate will have strong problem‑solving skills, excellent customer service, and hands‑on experience with Windows environments, hardware configuration, and IT support...