Manager Enterprise Risk Management

Job Description

About Symcor

Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know #youbelonghere

We're looking for a dedicated Manager of Enterprise Risk Management to support our Director in managing key risk management activities. These activities include:

- Maintenance & coordination of the Enterprise Risk Management (ERM) program

- Facilitate & support the quarterly operational risk focus session with senior leadership members

- Manage the Enterprise Risk database to provide insights and analysis of external risk data and emerging risks

- Provide risk advisory services to various business functions

- Execute the risk governance & reporting activities mandated by the ERM policy and framework

- Execute and coordinate the annual enterprise risk assessment process with the executive and senior management groups

- Execute and coordinate the annual fraud risk assessment and preparation of the Schedule 11 filing

This role will work under the direction of the Director, Risk and Assurance Advisory but will be expected to independently interact, liaise and manage deliverables across the organizations with senior management and their teams.

This is a hybrid role with flexible onsite expectations, typically 1 to 2 days per week. New employees are expected to be onsite 2 to 3 times a week during their first three months to support onboarding and collaboration. # LI-Hybrid

About The Role:

- Help manage the execution and ongoing maintenance of Symcor’s Enterprise Risk Management (ERM) program.

- Facilitate quarterly operational risk sessions to guide business units in documenting accurate risk profiles.

- Maintain organized risk data and generate routine and ad hoc risk reports for stakeholders.

- Conduct risk assessments for projects or business units, providing clear analysis and actionable insights.

- Identify, analyze, and report on external risk factors, regulatory changes, and emerging risks that may impact the business.

- Maintain and enhance sources of external risk data to inform enterprise-wide risk strategy.

Risk Advisory & Consulting

- Provide risk advisory services to support key business initiatives and projects.

- Lead cross-functional teams to conduct risk assessments, design controls, and offer practical guidance to mitigate risk.

- Build trusted relationships across business units to serve as a strategic partner on risk-related matters.

Risk Governance & Reporting

- Support risk governance processes, including monitoring, escalation, and timely reporting to committees such as the Risk Advisory Committee, Executive Risk Committee, and Board Audit Committee.

- Help integrate risk reporting with other functions to create efficiencies and enhance transparency.

- Assist in the facilitation of the annual ERA process to identify the organization’s priority risks and provide insights that feed into strategic and operational planning.

- Support collection, analysis, and synthesis of risk data across the enterprise to deliver cohesive ERM commentary.

- Coordinate the annual Fraud Risk Assessment and related regulatory filings, including Schedule 11.

- Collaborate with senior management and key functions to evaluate fraud risks and ensure compliance with regulatory requirements.

What You Need to Succeed:

Education:

- University degree in business administration, or a related field preferred.

Experience:

- At least five years in a dedicated risk management role and/or risk consulting gained through related industry, Big 4 or boutique specialized firms.

Skill requirements

- Understanding of risk frameworks, applicable industry dynamics and market trends, in the Canadian Financial and Technology sectors

- Experience developing internal governance documents (policies, frameworks, standards) and assessing compliance with both internal and external governance documents (i.e., regulations)

- Experience gathering, interpreting, and communicating risk information

- Develop presentations – professional / advanced skills

- Data management skills – advanced with Excel, Power BI, AI in a Microsoft environment

- Familiarity with assessing IT risk using global frameworks (NIST, ISO 27001/2)

- Familiarity with assessing operational risk including internal controls using Canadian / global frameworks (COSO ERM, COSO Internal Controls, ISO 37000, OSFI E-21)

- Specific experience in risk management in a financial institution involving information security, technology, operations, third party risk management, or operational risk management, would be an asset.

What’s In It For You

At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

- A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.

- Leaders who support your development through coaching and managing opportunities.

- Ability to make a difference and lasting impact.

- Opportunities to do challenging work and progressively take on greater accountabilities for growth.

- We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.

Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.

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