Manager, Capital Planning

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

SUMMARY

The Manager, Capital Planning is an Asset Management Subject Matter Expert and resource for assigned client(s), responsible for building and executing the asset management program with specialized expertise in the capital planning and implementation activities, and is also responsible for championing innovation, leading change management initiatives including implementation and deployment of process improvements and assignment to client(s) with complex needs.

The Senior Manager, Capital Planning leads a team to understand client priorities and needs and customizes BGIS' asset management system accordingly including development of an asset management roadmap, asset data strategy, condition assessment programs, lifecycle management strategy and risk management.

Key deliverables that the Senior Manager, Capital Planning is responsible for including portfolio condition and cost performance summaries, recommended capital and asset management plans, securing stakeholder & executive input and support, preparing implementation-ready capital projects and sustainability and total cost of ownership improvement opportunities.

KEY DUTIES & RESPONSIBILITIES

General Duties

- Experience implementing leading and best practices in asset management.
- Actively participates and leads process improvement activities.
- Demonstrated capability to determine the right advanced data analytics and visualization tools and integrate into workflows.
- Provides mentorship to asset management staff as assigned.
- Addresses escalations and complex client needs.
- Mentors and provides coverage for Managers, Capital Planning.
- Supports the development of proposals as required.

People Leadership

- Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals.
- Full involvement with recruiting talent.
- Provides mentoring, coaching and guidance to all team members.
- Objectively recommends compensation adjustments.
- Performance management of assigned team.
- Oversees a team including analysis and condition assessors as required.
- Supervise and training of team members and clients as required.

Asset Management & Capital Planning

- Liaises with Client Corporate Real Estate representatives to identify business drivers, strategic priorities, existing workflow & processes, and asset information and data systems.
- Monitors and reports on physical and functional state of client asset portfolio.
- Responsible for creating a Strategic Asset Management Plan and program maturity improvement roadmap.
- Assess asset data quality and provide recommendations for data collection.
- Responsible for client deliverables including work such as, development of an Asset Management Plan, recommended capital plan, budget, project scoping documents and analysis of assessments.
- Contributes to the development of the implementation plans and project charters to execute capital plan deliverables.
- Maintains a register of asset risks and completes research to determine mitigation strategies.
- Completes stress tests of asset strategies and capital planning scenarios.
- May be responsible for periodic capital expenditure reporting to senior client management.

Asset Lifecycle Management

- Tailors lifecycle management strategies to client needs.
- Defines asset condition assessment methodology and identifies asset criteria for assessments based on industry standards and facility requirements.
- Develops and/or applies technical design standards, process, direction and oversight to the resources conducting asset assessments, annual building inspections and other specialized asset assessments.
- Audits and conducts quality assurance reviews of asset data.
- May conduct condition assessments of building systems and prepares written reports detailing findings and recommendations.
- Collaborates with relevant concerned parties to continuously refine and implement asset assessment management processes and tools.

Financial Management

- Monitor and meet financial targets, monitor program efficiencies, collaborate with finance team.
- Manage team utilization target for team members.
- Collaborate with other business service lines to increase revenue.

Client Relationship Management

- Develops and maintains effective relationships with clients and account leads.
- Resolve escalated project issues, manage client expectations, ensure client satisfaction.
- Support new client transition process for capital planning, data management, and property assessments.

General Management

- Prepares and ensures all deliverable submissions are professional and suitable for client submission.
- Conducts research on leading asset management practices.
- Completes lessons learned reviews and identifies improvement or new opportunities related to asset management.
- Provides technical subject matter expertise related to asset management.
- Responsible for day-to-day client relationship management.
- Escalates issues to senior management proactively.
- Other duties as assigned.

KNOWLEDGE & SKILLS

- University degree in relevant field such as engineering, building science, mathematics/statistics, data science or business management.
- 6 years of capital planning work experience or related experience such as capital project delivery, operations & maintenance, statistical forecasting or infrastructure planning.
- Thorough understanding of the principles of asset assessment and building science including fundamental knowledge of typical building systems and site components.
- Experience presenting recommendations and securing funding approval from senior and executive management.
- Familiarity with ISO 55001, Asset Management Standard and O.Reg 588/17, Infrastructure for Jobs and Prosperity Act.
- Familiar with project delivery principles and statistical methods for forecasting.
- Fundamental knowledge of national and provincial building codes and regulatory requirements.
- Familiarity with American Society for Testing and Materials (ASTM) Practice E2018-01 "Standard Guide for Property Condition Assessments: Baseline Property".
- Fundamental knowledge of general building design, construction and facility operation.
- Familiarity with procurement strategies including private and public sector practices.
- Experience with asset management software systems.
- Ability to work with a team and provide direction to staff.
- Strong written and verbal communication skills along with presentation abilities.
- Strong computer skills including the ability to learn and leverage new data analytics tools.

Licenses and/or Professional Accreditation

- Professional Engineering Designation an asset.
- Asset Management designations an asset.
- LEED Certification an asset.
- PMP Certification an asset.

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