Automotive Sales Consultant

2 days ago


Ajax, Canada Volvo Cars Lakeridge Full time

Join an Award-Winning Volvo Team in a Growing Market

Are you ready to take your career to the next level with a brand known for innovation, safety in a store with the countries highest customer satisfaction rating?

Our award-winning, target smashing- Volvo dealership is expanding to meet the demands of a rapidly growing market — and we’re looking for self-motivated, customer-focused Sales Consultants to grow with us.

We have a dealership team environment that values integrity, people and fun. We believe if we take excellent care of our people, they will take the same care of our customers.

If you are just looking for a job, do not apply. We are ONLY looking for a career-focused individual to join our incredible team of Professionals.

Job Summary

As a Sales Advisor, you will be responsible for providing exceptional customer experience while driving vehicle sales. You will generate and engage with potential buyers, understand their needs and present them with vehicles that best suit their lifestyle. Your role is critical in supporting the sales department in exceeding the targets and goals set forth. Working closely with your managers and team members to maximize every opportunity while providing an exceptional buying and ownership experience.

Key Responsibilities

- Offer a premium buying experience through exceptional customer service
- Ensure all customer interactions align with Volvo's brand values and high service standards
- Follow proven sales process
- Maintain up-to-date knowledge of all Volvo vehicles, trims, features, technologies, and industry trends of our and competitors models
- Assist in guiding customers through finance, leasing, and purchasing options
- Work with our team to collaborate on social media content
- Demonstrate advanced knowledge of the brand's advanced features
- Build and maintain long-term relationships with customers
- Follow up on all leads with an omni-channel approach utilizing all forms of communication including in-person, phone, text and video.
- Provide after-sales support and ensure customer satisfaction through the whole ownership experience
- Consistently meet or exceed monthly and quarterly sales targets and kpis
- Maintain accurate customer records in our software systems

Qualifications & Skills

- Commitment to learning, growth and personal development
- Team Player We mean it.
- At least 3 years of proven experience in retail sales (luxury automotive brand experience a plus)
- Valid G License with clean abstract
- Valid OMVIC
- Strong communication, interpersonal, and presentation skills
- Self motivated with a results driven approach

We offer:

- Strong compensation plan
- Genuine Team and Management support
- Group benefits package including health insurance & car allowance
- Experienced management team
- Ongoing training initiatives
- Positive team atmosphere
- Regular Team events
- Opportunity for growth within our organization

Interested candidates, please attach your resume. We thank all applicants for their interest but only those candidates selected will be contacted directly.

Our Company is committed to being responsive to the diverse needs of its employees, customers and others, including those with disabilities, by striving to prevent and remove barriers to accessibility. The Company will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs.

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