Merchant Solutions Business Development Specialist

4 weeks ago

Montréal, Canada TD Bank Full time

383927BR

Commercial Banking

Montreal, QC

May 1, 2023

Company Overview

Department Overview

TD Merchant Solutions (TDMS) is a unique business within Business Banking at the forefront of many emerging trends in the financial industry, such as e-commerce, payments innovation, and strategic partnerships. TDMS provides reliable, flexible, and easy to use e-commerce and Point of Sale (POS) card payment solutions to small business, commercial, and corporate clients. TDMS is the only Canadian fully bank-owned and operated merchant acquirer, managing all debit and credit card transactions for our merchants from authorization through to clearing and settlement. This end-to-end capability is a competitive advantage for TD, uniquely enabling the bank to meet more of the financial needs of our Business Banking clients.
- As a trusted business partner, TD Merchant Solutions offers a full range of payment processing solutions and payment innovation for all types of businesses, including some of Canada’s largest retailers.

**Job Description**:
The Business Development Specialist is an important Merchant-centric sales position within TD #MerchantSolutions.
- TD Merchant Solutions is focused on Our Pursuit of Doubling the number of fully franchised Merchant & Business Banking clients at TD. As part of our Pursuit, we are beginning the process of rolling out a refreshed overall business strategy.

As part of this strategy, the Business Development Specialist is a key resource in the execution of our acquisition tactics. As a trusted sales & service payments advisor who is responsible for business development activities in their assigned territory, to achieve sales targets and build an effective pipeline of future opportunities in the SMB segment.

The Business Development Specialist will:

- Achieve sales targets by providing exceptional advice and service to each merchant and coordinating with the Regional Sales Manager to maximize opportunities within the assigned territory
- Provides exceptionally high levels of service and use effective sales techniques to position TDMS as best choice for merchants on each deal
- Growing new merchant relationships through sales lead generation, prospecting, proposals (incl RFPs), contract negotiation through to sales closing to attract new business
- Developing external business networks to increase opportunities and internal networks to fully franchise merchants with the Bank
- Employ effective business development & relationship management techniques to assist in meeting or exceeding established sales targets for the territory
- Developing and execute business plan aligned with Merchant Solutions business goals
- Supporting Merchant CEI improvement strategies and activities

**Requirements**:

- Require strong cold calling competencies, experience, and closing ratios
- Experience working in a remote environment and comfortable being autonomous
- Self-motivated and strong work ethic
- Proven track record of business development and relationship management skills
- Thorough knowledge of marketing, sales and business and development strategies
- Experienced with CRM tools, specifically Salesforce
- Ability to impact and influence individuals at all levels of an organization
- In-depth knowledge and industry related experience in an acquiring business to deliver on comprehensive solutions to small and medium sized Merchants
- Effective organizational skills with the ability to prioritize and meet timelines
- Possess excellent verbal and written communication skills coupled with the ability to deliver effective presentations to Merchants, senior management, and business partners
- Willing to travel as required and to work variable hours driven by needs of the business

**Key Attributes**:

- Skillful communication (written and verbal), negotiation, and partnership skills to balance stakeholder input while remaining objective and resilient to reach the right outcomes
- Excellent analytical and business acumen with the capacity to work in a fast-paced environment, manage multiple deadlines and priorities, and identify/assess risks and issues
- Previous experience working in Merchant Solutions, Business Banking and/or Payments would be beneficial

Additional Information

Bilingual (French/English)
Mobility required. Will be accountable for Gatineau and Ottawa

Hours

37.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

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