![Critelli Furniture](https://media.trabajo.org/img/noimg.jpg)
Administration Assistant and Customer Service
3 weeks ago
**Responsibilities**:
- Administration duties:_
- Answering the phone and transferring the call to the appropriate staff member
- Learning our POS software to input all accounting information into the system
- Taking payments for sales and deliveries
- Keeping all paperwork and documentation organized
- General office bookkeeping
- Accounts payable and accounts receivable support
- Customer service representative:_
- Taking service calls from clients and responding by providing information, problem solving, or escalating the matter as appropriate
- Ordering replacement products or parts
- Following Vendor chargebacks and service credits
**Job Requirements**:
- College Diploma in business/accounting or accounting experience preferred
- General Accounting knowledge and experience preferred
- Professional with strong communication skills
- Excellent Office 365 knowledge
- Strong attention to detail with the ability to follow company procedures
**Why work at Critelli Furniture**:
- Small family run business
- Working alongside a great tight-knit team
- An environment filled with variety, where no two days are the same
- Benefits package available for full-time employees
Critelli Furniture is a fourth-generation family owned and operated retail furniture and design destination store in downtown St. Catharines, Ontario. Critelli's clients are what make our company exceptional. Our sales and design team, along with Critelli’s delivery team provide a unique shopping experience, offering very special products in a thoughtful manner that our clients truly appreciate. Our goal is to create a personal shopping experience that is unlike any other.
**Job Types**: Full-time, Permanent
**Salary**: From $17.00 per hour
**Benefits**:
- Company pension
- Dental care
- Extended health care
- Life insurance
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Weekend availability
**Experience**:
- Administrative experience: 2 years (preferred)
Work Location: In person
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