Client Service Representative

4 weeks ago

Welland, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

**Job Description**:
What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time

How you'll succeed
- Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
- Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Who you are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
- You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Welland-Seaway Mall

Employment Type

Regular

Weekly Hours

22.5

**Skills**:
Customer Service, Digital Literacy, Online Banking, Organization Efficiency, Teamwork, Transaction Processing

  • Client Service Representative

    5 days ago

    Welland, Canada Main West Animal Hospital Full time

    **Client Care Specialist** Are you an experienced Customer Service Representative who happens to LOVE animals? If your job search is motivated by the desire to make a meaningful difference with your career, come use your top-notch skills as a Client Care Specialist at Animal Care Center! This is a full-time opportunity on the Front Desk team of our small,...

  • Client Service Representative

    2 days ago

    Welland, Canada Main West Animal Hospital Full time

    **Client Care Specialist** Are you an experienced Customer Service Representative who happens to LOVE animals? If your job search is motivated by the desire to make a meaningful difference with your career, come use your top-notch skills as a Client Care Specialist at Main West Animal Hospital. This is a full-time opportunity on the Front Desk...

  • Customer Service Representative

    2 days ago

    Welland, Canada CT Bank Full time

    Customer Service Representative Th is role is open to applicants residing in the Niagara region. Unilingual positions will be working in-office for 9 months, then will be given the option to work hybrid . What you’ll do Roles we are currently sourcing for: Digital Channel Customer Service Representative: Support eCommerce customers with...

  • Client Service Representative

    2 weeks ago

    Welland, ON, Canada Sportchek Full time

    Customer Service Representative page is loaded Customer Service Representative Catharines, ON posted on Posted 27 Days Ago job requisition id JR100643 Customer Service Representative Unilingual positions will be working in-office for 9 months, then will be given the option to work hybrid . Digital Channel C ustomer Service Representative: ...

  • Customer Service Representative

    16 hours ago

    Welland, Canada Hubbard Air The Canadian Comfort Team Full time

    Client Care Specialist - Customer Service Representative The main function of this role is to deliver exceptional customer service reflective of our company values by ensuring that the first interaction with the customer exceeds their expectations in terms of service quality. To provide options for service appointments and meet performance metrics required...

  • Customer Service Representative

    1 week ago

    Welland, Canada BMO Financial Group Full time

    800 Niagara Street N, Unit G-3 Welland Ontario,L3C 5Z4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    7 days ago

    Welland, Canada LCBO Full time

    LCBO - Customer Service Representative Starting Pay: $16.58 with the opportunity to grow through an established wage grid Location Address: 102 Primeway Drive, Welland Number of Openings: 1 Job Posting Description: Do you make an impact on the people you meet? Do you have a charismatic personality, and love engaging with people, both customers and...

  • Summer Customer Service Representative

    1 week ago

    Welland, Canada LCBO Full time

    Location Address: 102 Primeway Drive, Welland Salary / Pay: $17.85/hour Job Posting Description: At the LCBO, we always have the right spirit! Do you? We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the...

  • Customer Service Representative

    2 weeks ago

    Welland, ON, Canada Sportchek Full time

    Customer Service Representative page is loaded Customer Service Representative Apply locations Welland, ON St. Catharines, ON posted on Posted 27 Days Ago job requisition id JR100643 Customer Service Representative Th is role is open to applicants residing in the Niagara region. Unilingual positions will be working in-office for 9 months, then will...

  • Automotive Service Advisor

    1 month ago

    Welland, Canada Ricks Service Centre Full time

    Ricks Service Centre is looking for an experienced Automotive Service Advisor to join their growing team! We offer... - A 42.5 hour work week with monthly performance bonus - Employee events (dinners, work party’s) - Health, Dental and Life Insurance - Employee pricing on service and products - A Family Run and Owned Business Since 1974 You need -...

  • Sales Representative

    1 month ago

    Welland, Canada AV Water Systems Full time

    Job Summary: We are seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for promoting and selling our products or services to potential customers. Your goal will be to meet or exceed sales targets and contribute to the growth and success of our company. **Duties**: -...

  • Spécialiste Service Client | Client Services Specialist

    1 month ago

    Welland, ON, Canada Canadian Imperial Bank of Commerce Full time

    Financial Services Specialist (MFDA/AMF) page is loaded Financial Services Specialist (MFDA/AMF) Apply locations Welland, ON time type Full time posted on Posted 2 Days Ago job requisition id 2409612 We’re building a relationship-oriented bank for the modern world. As a member of the Personal and Business Banking Team, you’ll build and grow a...

  • Outside Sales Representative

    2 weeks ago

    Welland, Canada EverLine Coatings - Hamilton Niagara Full time

    **Benefits**: - Bonus based on performance - Competitive salary - Flexible schedule - Opportunity for advancement **Company Overview** EverLine Coatings, a rapidly scaling Pavement Maintenance franchise brand, is looking for an experienced, reliable, and proactive Outside Sales Representative to join our team. In this position, you will have the...

  • Client Services and Research Assistant- Canada

    15 hours ago

    Welland, Canada Open Arms Mission Welland Full time

    Client Services and Research Assistant Open Arms Mission is a Christian organization, called to be faithful stewards of God’s resources to demonstrate value and dignity while assisting those living in economic, social and spiritual poverty. Our Core Values: - Christ-centredness: maintaining Christ in the centre of all by focusing on communicating the...

  • Part-time Casual Member Service Representative

    2 days ago

    Welland, Canada PenFinancial Credit Union Full time

    Company Description **Be a part of something different** We may offer the same products and services as a big bank, but we couldn’t be more different. We’re rooted in purpose and we’re on a mission to _improve lives_ and _strengthen communities_. We support nearly 20,000 members and businesses digitally, over the telephone, and in-person across a...

  • Client Advisor

    1 month ago

    Welland, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service...

  • Customer Service Representative

    2 weeks ago

    Welland, Canada BMO Financial Group Full time

    800 Niagara Street N, Unit G-3 Welland Ontario,L3C 5Z4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Client Advisor

    1 month ago

    Welland, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Client Advisor Intern

    1 month ago

    Welland, Ontario, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat is the opportunity?This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners...

  • Csr (Customer Service Representative)

    2 weeks ago

    Welland, Canada Blue Dot Tank Lines Limited Full time

    **Responsibilities**: - Respond to customer service calls. - Act as a liaison between customers, sales teams, management, and other departments within the company. - Update Excel Spreadsheets - Work With Other Departments Within The Company **Salary**: $20.00-$22.00 per hour **Benefits**: - Dental care - Life insurance - Paid time off - Vision...