Patient Coordinator

6 days ago

Laval, Canada Altima Dental Canada Full time

Destination Dentaire (an affiliate of Altima Dental) is currently hiring a **Part-time** enthusiastic and energetic **Patient Coordinator** to join our team of professionals at our clinic in** Laval East, QC.**

*** Must be able to work on Saturdays, Sundays and Mondays**

**Duties**:

- Creates and maintains current contacts in the insurance industry and with third party payers facilitating communication among plan administrators, patients and the Dental Centre. Develops and maintain records of insurance plans and social services programs to maximize patient access to dental care funding.
- Maintains accurate accounting, patient records, and prepares/submits timely reports related to the Dental Centre operations
- Optimizes Dental Centre appointment book to achieve weekly and monthly revenue budgets through treatment plan monitoring, patient information flow and continuous patient contact.
- Maintains patient relations through ongoing dialogue with patients before, during and after treatment. Identifies and responds to unsatisfied patients with the appropriate recovery action.
- Supports other departments in the dental centre and the Altima group by aligning individual contributions with those of the team and group. Shares needed information with others in a timely and efficient manner.

**Qualifications**:

- Graduate of a dental office administration or medical office administration program required.
- 1-2 years' experience working in a dental practice in a Treatment Coordinator role considered an asset.
- Previous experience with Dentrix is considered an asset
- Excellent interpersonal and communication skills; written and verbal, an ability to make patients feel comfortable and at ease.
- Superior organizational ability. Can effectively manage multiple tasks and meet deadlines consistently. Disciplined in timely reporting and follow up with patients, insurers.Altima strongly believes that diversity in the workplace is essential to our success. As a result, we are committed to providing equal opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.-
Destination Dentaire (une filiale d’Altima Dental) embauche actuellement **un coordonnateur des patients** enthousiaste et énergique à temps partiel pour se joindre à notre équipe de professionnels à notre clinique de **Laval-Est, au Québec.**

*** Doit pouvoir travailler les samedis, dimanches et lundis**

**Fonctions**:
Créer et maintenir des contacts actuels dans le secteur de l’assurance et avec des tiers payeurs, ce qui facilite la communication entre les administrateurs de plans, les patients et le Centre dentaire. Élaborer et tenir des dossiers sur les plans d’assurance et les programmes de services sociaux afin de maximiser l’accès des patients au financement des soins dentaires.
Tenir à jour la comptabilité et les dossiers des patients, et préparer et soumettre en temps opportun des rapports sur les opérations du Centre dentaire.
Optimiser le carnet de rendez-vous du Centre dentaire pour atteindre les budgets de revenus hebdomadaires et mensuels grâce à la surveillance du plan de traitement, au flux d’information des patients et au contact continu avec les patients.
Entretenir les relations avec les patients par un dialogue continu avec eux avant, pendant et après le traitement. Identifier les patients insatisfaits et y répondre en prenant les mesures de rétablissement appropriées.
Soutenir les autres services du centre dentaire et du groupe Altima en alignant les contributions individuelles avec celles de l’équipe et du groupe. Partager l’information nécessaire avec les autres en temps opportun et de manière efficace.

**Qualifications**:
Diplôme d’un programme d’administration de cabinet dentaire ou d’administration de cabinet médical requis.
De 1 à 2 ans d’expérience de travail dans un cabinet dentaire dans un rôle de coordonnateur de traitement considéré comme un atout.
Expérience préalable avec Dentrix considérée comme un atout
Excellentes aptitudes en relations interpersonnelles et en communication; capacité de communiquer à l’écrit et à l’oral, capacité de mettre les patients à l’aise.
Capacité organisationnelle supérieure. Capacité de gérer efficacement plusieurs tâches et de respecter les délais de façon uniforme. Faire preuve de discipline dans la production de rapports en temps opportun et faire un suivi auprès des patients et des assureurs.

Altima croit fermement que la diversité en milieu de travail est essentielle à notre succès. Par conséquent, nous sommes déterminés à offrir des chances égales sans égard à la race, à la couleur, à l’ascendance, à la religion, au sexe, à l’origine nationale, à l’orientation sexuelle, à l’âge, à la citoyenneté, à l’état matrimonial, à l’incapacité, à l’identité de

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