Information Technology Support Analyst

1 week ago

Edmonton, Canada Government of Alberta Full time

**Job Information**:
Job Requisition ID: 37078

Ministry: Office of the Information and Privacy Commissioner

Location: Edmonton

Full or Part-Time: Full-Time

Hours of Work: 36.25 hours per week

Regular/Temporary: Permanent

Scope: Open

Closing Date: January 13, 2023

Classification: Systems Analyst Level 1

**About Us**:
The Information and Privacy Commissioner is an Officer of the Legislature who reports directly to the Legislative Assembly of Alberta. Through the Office of the Information and Privacy Commissioner, the Commissioner performs the compliance oversight and regulatory responsibilities set out in Alberta’s three access to information and privacy laws:
**The Freedom of Information and Protection of Privacy Act (FOIP)**
**The Health Information Act (HIA)**
**The Personal Information Protection Act (PIPA)**

The Office of the Information and Privacy Commissioner is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported.

**Role**:
Do you enjoy working with computers and tech? Do you like helping people use technology? Are you a natural problem solver? If so, come join our team at the Office of the Information and Privacy Commissioner (OIPC)

This position will manage the lifecycle of OIPC IT hardware (e.g., workstations, laptops, printers, scanners) and supports the Manager with the definition of IT assets and products suitable for the OIPC’s operational needs and privacy and security requirements.

The position contributes to IT governance and security by drafting, updating and providing training on OIPC IT and security policies and procedures and user guides and procedures.
- Knowledge and demonstrated experience in the implementation, configuration, and maintenance of computers, mobile devices, and other technology systems
- Skill in effectively prioritizing tasks and a demonstrated ability to maintain composure and customer focus in high pressure situations
- Ability to maintain a high level of confidentiality and discretion to keep information secure
- Ability to evolve in a rapidly changing environment and anticipate and adapt to changes in technology
- Qualities of a team player with a willingness to step in and help out wherever you can

**Qualifications**:
University graduation in computer science or a related discipline. Equivalencies will be considered. Highly proficient with Microsoft Windows 10/11, Microsoft Office suite, and Adobe Acrobat. Experience with Microsoft CRM and Microsoft SharePoint would be an asset. Experience with video conferencing tools, Apple mobile devices, website content management systems, Microsoft cloud platforms, and experience with Government of Alberta administration tools including 1GX and Bernie would be additional assets.

**Salary**:
$2,161.37 to $3,241.54 bi-weekly: ($56,411.76 to $84,604.19/year)

**Notes**:
This competition will be used to fill current and future vacancies within the OIPC at current or lower level.

Hours of work: 8:15AM - 4:30PM, Monday to Friday (36.25 hours/week)

**How To Apply**:
**Closing Statement**:

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