Coordinator, Community Operations
1 month ago
Are you someone who is passionate about the work that you do? Do you want your next adventure to be part of a great cause? If so, look no further than MS Canada Our team is looking for a Coordinator, Community Operations in Toronto, Ontario on a full-time basis working 35 hours per week.
**Discover. Innovate. Act**
We have a bold vision of a world free of multiple sclerosis (MS). Our mission is to connect and empower the MS community to create positive change and you can be part of that
Canada has one of the highest rates of MS in the world, with an estimated 90,000 Canadians living with the disease.
We are privileged to be a part of a determined group of change agents who are working tirelessly to create a world free of MS. Some 1500 Canadians affected by MS serve as leadership volunteers on division and chapter councils and committees and an estimated 13,500 volunteers work tirelessly delivering programs, fundraising events, public awareness campaigns and social action activities.
Through discoveries, innovation, and collective action, we will work together to alleviate the uncertainty that MS causes, help provide accessible options for disease management, and reach out to partners to eliminate physical and social barriers in our communities.
Our strategy not only lays out the roadmap in our journey to create a world free of MS, but we hope it also provides inspiration for all in the MS community to connect and collaborate in order to advance treatment and care, enhance well-being, understand and halt disease progression, and prevent MS from happening.
**The role you will play**
The Community, Operations Coordinator is a first point of contact for MS community members and ensures a warm and welcoming experience with MS Canada. This role coordinates office activities and operates with a mindset of continuous improvement to help the team succeed and to advance collective action.
**Key Areas of Impact**:
- Provides direct support and accurate information to the community by being the first point of contact for our toll-free phone line, general inbox, and any in-person visitors to the Toronto office.
- Assists with financial activities to maintain efficient processes, such as invoices and reconciliation.
- Coordinates office activities to ensure smooth operations, such as distributing mail and organizing office repairs.
- Supports portfolio activities and projects.
**Requirements**:
**What you will bring**
Are you someone who:
- Exhibits exceptional customer service skills and thrives under pressure?
- Has a strong attention to detail and works effectively and appropriately with others to build relationships, influence others, and facilitate the sharing of ideas and information?
- Has experience in customer service, administration, or fundraising?
- Has knowledge of financial recordkeeping and excellent telephone etiquette?
- Is proficient with English, both oral and written? (French would be an asset to support business across Canada.)
Has experience with client databases and Windows 365?
**Benefits**
**What we offer**
At MS Canada, we have a competitive total rewards package that includes health, dental, short-term disability, an employee and family assistance program (EFAP) and travel insurance, to name a few. We offer a RRSP matching program. In addition, we invest in professional development opportunities to support the growth of our team members. Not only do we have an extended, paid office closure at the end of the year, but we also have half day Fridays before long weekends On top of that, we offer flexible working arrangements and opportunities to work remotely as well Who wouldn’t want all of that?
All positions at MS Canada will require a background check.
MS Canada is dedicated to encouraging a supportive and inclusive culture amongst the whole workforce where people from all backgrounds can thrive.
Our aim is to ensure that all employees, volunteers and those interested in joining our team are given equal opportunity and that our organization is representative of all sections of MS Canada. We encourage all qualified applicants to apply.
Êtes-vous une personne qui se passionne pour son travail? Aimeriez-vous vous investir au profit d’une grande cause? Si tel est le cas, ne cherchez plus. Votre place est à SP Canada Nous cherchons actuellement à pourvoir un poste à temps plein de coordonnateur ou de coordonnatrice des activités auprès de la collectivité. La personne choisie travaillera à Toronto (Ontario) selon un horaire hebdomadaire de 35 heures.
**Découvrir. Innover. Agir.**
Nous sommes guidés par une vision audacieuse, soit celle d’un monde sans sclérose en plaques (SP). Notre mission consiste à mobiliser la collectivité de la SP en vue de la réalisation de progrès notables. Vous pourriez vous joindre à nous pour nous aider à concrétiser la vision et à accomplir la mission de SP Canada
Le Canada affiche l’un des taux de SP les plus élevé
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