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Division Operations Coordinator

3 months ago

Toronto, Canada Toronto Community Housing Full time

Job #:
**7695**
- Division:
**Facilities Management**
- Vacancy Type:
**Full-time Permanent**
- Affiliation:
**Non-Union: Management & Exempt**
- Contract Length:
- Grade:
**7**
- # of Vacancies:
**1**
- Salary/Hourly:
**$100,428 - $120,514**
- Work Details (Days/hours):
**Monday - Friday 36.25 hrs per week**
- Posted Date:
**3/24/23**
- Existing or New:
**Existing**
- Deadline to Apply:
**4/7/23**

**What we offer**

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

- Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
- Minimum three (3) weeks of paid annual vacation days, increasing with years of service;
- Four (4) paid personal days;
- Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
- Health and dental benefits, including a health spending account available upon your start date;
- Employee and family assistance program;
- Maternity and parental leave top up (93% of base salary);
- Training and development programs including tuition reimbursement of $1500 per calendar year.
- Fitness membership discount;
This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

**Make a difference**

Are you looking for an opportunity to make a real difference in your community? We have an exciting opportunity join the Facilities Management team at Toronto Community housing where you can help make positive change for the more than 100,000 people who live in our communities.

Reporting to the Vice-President, Facilities Management, the Divisional Operations Coordinator will provide focus to a range of strategic, research, analytical and organizational services to support and facilitate the effective operations of the Facilities Management Division. You will manage and coordinate processes and internal business operational and governance approvals, develop, write and ensure quality control of documentation between Facilities Management and other TCHC business units and external stakeholders to support divisional priorities.

This work helps ensure that Facilities Management is able to meet its objectives including the delivery of over $300M in capital work to improve the living conditions for our tenants.

**What you’ll do**
- Provide research, analysis, reporting and knowledge management_
- Develop and manage the completion of internal and external report
- Manage special research projects
- Prepare presentation material
- Provide input into divisional and corporate strategic plans
- Edit a variety of material and data for completeness, accuracy and adherence to corporate/division standards
- Track and report on implementation of divisional priorities
- Provide business operations and process support
- Manage processes, procedures and approvals to support operational needs for the effective delivery of construction and maintenance programs_
- Collaborate with all Facilities Management business units and other TCHC divisions (eg: Procurement, Legal, Finance) to implement processes and meet operational requirements
- Provide expertise through coordination of process, approval requirements and technical activities
- Document processes, and recognize and recommend opportunities for process improvement
- Document and update changes to process, policies and procedures to ensure proper documentation and/or compliance requirements have been met
- Provide business leadership
- Provide leadership through coaching, mentoring and support to merge corporate objectives with operational requirements_
- Manage and control divisional documents for quality, accuracy and comprehension
- Integrate and align divisional objectives and priorities with corporate strategic priorities
- Coordinate the delivery of corporate initiatives at the divisional level

**What you’ll need**
- Post-secondary education in Public or Business Administration or other relevant field (e.g. Policy Development, English degree)
- Minimum of 5 years’ experience in administration and management in a public sector or social housing environment or equivalent related experience
- Strong technical writing abilities
- Exceptional written and verbal language skills
- Solid experience in policy development, process review, report writing and business case development
- Strong organizational skills
- Ability to effectively multi-task on numerous concurrent assignments with varying and tight timelines

**What’s next**

Once you apply, we’ll review your resume and contact you if we believe your skills and experience w